General Manager - Jackson Plaza

Gapinc; Louisiana (MO); In loco; USD 70.000 - 100.000; Tempo pieno

Descrizione del lavoro

Gap Inc. is seeking a General Manager to lead store operations, drive profitable sales, and coach a high-performing team. You will oversee Customer Operations, Merchandising, Product Operations, and talent development to deliver a best-in-class customer experience.

You will forecast, schedule, manage budgets, and implement standard operating procedures while building an inclusive environment and representing the brand with strong community involvement.

Competenze

• 3–5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Ability to communicate effectively with customers and employees.
• Ability to travel as required.

Mansioni

• Analyze results and drive KPIs with leadership team.
• Forecast and schedule to drive profitable sales.
• Manage the store budget to support the P&L.
• Build productive teams through sourcing and development.
• Coach and provide feedback to improve performance.
• Lead SOP implementation and initiatives.
• Promote an inclusive environment.
• Ensure Omni channels deliver a frictionless customer experience.
• Ensure compliance standards are met.

Conoscenze

Retail leadership

Forecasting

Communication

Time management

Planning

Prioritization

Travel willingness

Formazione

Bachelor's degree

Descrizione del lavoro

About the Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.

What You'll Do

• Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators

• Drive profitable sales through forecasting and scheduling

• Manages store budget for daily operations in support of the P&L

• Builds highly productive teams through sourcing, selecting and developing people

• Accountable for team performance through coaching and feedback.

• Teaches and trains to build capabilities.

• Leads the implementation and execution of all Standard Operating Procedures and initiatives

• Creates an inclusive environment

• Implements action plans to maximize efficiencies and productivity

• Performs Service Leader duties

• Represents the brand and understands the competitors

• Promotes community involvement

• Leverages OMNI to deliver a frictionless customer experience

• Ensures all compliance standards are met

Who You Are

• 3-5 years of retail experience leading others

• College degree or equivalent experience preferred

• Demonstrated ability to deliver results

• Ability to effectively communicate with customers and employees

• College degree preferred

• Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.

• Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays

• Ability to travel as required

• Business Acumen skills

• Established time management skills

• Strong planning and prioritization skills