General Manager - Legacy Place

Gap Inc; Bridgeton (NJ); On-site; USD 60,000 - 90,000; Full time

Job summary

Gap Inc. is seeking a General Manager in Bridgeton, NJ to lead store teams, drive profitable growth, and deliver a best-in-class customer experience. You will align brand vision with in-store execution across operations, merchandising, and product operations while coaching teams to meet targets.

The role emphasizes strong leadership, strategic planning, and a focus on customer operations and community engagement. Flexibility to work varied hours and travel may be required.

Qualifications

• 3–5 years of retail experience leading others.
• Demonstrated ability to deliver results in a store setting.
• Effective communication with customers and employees.
• Willingness to travel and work flexible hours.
• Experience with P&L or store budgeting is a plus.

Responsibilities

• Analyze results, identify opportunities, and drive KPIs with the leadership team.
• Forecast and schedule to drive profitable sales.
• Manage store budget and daily operations in support of the P&L.
• Build and develop productive teams through sourcing and coaching.
• Coach performance and provide feedback to the team.
• Teach and train to build capabilities across staff.
• Lead the implementation of SOPs and initiatives.
• Create an inclusive store environment.
• Maximize efficiencies and productivity through action plans.
• Perform Service Leader duties and brand representation.
• Promote community involvement and OMNI customer experiences.
• Ensure compliance with standards.

Skills

Retail leadership

Communication

Time management

Planning & prioritization

Business acumen

Travel flexibility

Education

College degree

Job description

About the Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.

What You'll Do

• Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
• Drive profitable sales through forecasting and scheduling
• Manages store budget for daily operations in support of the P&L
• Builds highly productive teams through sourcing, selecting and developing people
• Accountable for team performance through coaching and feedback.
• Teaches and trains to build capabilities.
• Leads the implementation and execution of all Standard Operating Procedures and initiatives
• Creates an inclusive environment
• Implements action plans to maximize efficiencies and productivity
• Performs Service Leader duties
• Represents the brand and understands the competitors
• Promotes community involvement
• Leverages OMNI to deliver a frictionless customer experience
• Ensures all compliance standards are met

Who You Are

• 3-5 years of retail experience leading others
• College degree or equivalent experience preferred
• Demonstrated ability to deliver results
• Ability to effectively communicate with customers and employees
• College degree preferred
• Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
• Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
• Ability to travel as required
• Business Acumen skills
• Established time management skills
• Strong planning and prioritization skills