General Manager In Training

Wingstop; Great Falls (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

Wingstop in Great Falls, MT is seeking an Assistant Manager to support the General Manager and oversee daily operations on shift. You will help maximize sales and guest satisfaction by directing team efforts and ensuring service standards are met.

The role requires flexibility in scheduling, strong leadership, and the ability to manage opening/closing duties while maintaining store controls and efficient operations.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent required.
• Must be able to work flexible hours to operate the unit effectively.
• Must be able to work the days and hours designated by the General Manager or District Manager.
• Must maintain good attendance throughout the year.
• Ability to lift and/or move up to 75 lbs. comfortably.
• Able to stand for long periods; bend and stoop.
• Vision abilities to include distance, near, color, depth and peripheral.
• Able to operate a computer/Cash register.

Responsibilities

• Consistently provides a quality product and guest service experience to ensure guest satisfaction.
• Establishes trust and open communication within the team and across the organization.
• Plans, organizes and executes daily operations and completes administrative duties and daily paperwork.
• Supervises opening/closing duties as directed by the General Manager.
• Supports GM decisions and directives and drives results.
• Follows POS cash handling procedures and related controls.
• Resolve guest questions, complaints and problems promptly with management involvement.
• Delegate shift responsibilities and ensure task completion and checklists.

Job description

Akash Management

Position: Assistant Manager

Wingstop is a restaurant-leading company while doing business as Wingstop. Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained work force that is focused on delivering the best restaurant experience for our guests.

This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform several different tasks every day, and this posting does not list all of the essential functions of the job.

The General Manager in Training (Assistant Manager) is in charge in the absence of the General Manager and supports General Manager efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.

Primary Responsibilities

• Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
• Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
• Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
• Able to supervise and perform closing and/or opening duties, as directed by General Manager
• Supports the goals, decisions, and directives of General Manager
• Follows all POS comp procedures and cash handling procedures.
• Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
• Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.

Requirements

• Must be 18 years of age; Must have High school diploma or equivalent
• Must be able to work flexible hours necessary to operate the unit effectively.
• Must be able to work the days and hours designated (scheduled) by General Manager and/or District Manager
• Must be able to maintain good attendance throughout the year.
• Must have the ability to lift and/or move up to 75 lbs. comfortably.
• Able to stand for long periods of time, bend, and stoop
• Comfortable working occasionally in walk-in coolers and freezers
• Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
• Ability to operate a computer and/or Cash register.
• Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
• Willing to cross-train on various positions within the restaurant

Job Type

Full-time with flexible scheduling, weekends and holidays as needed.