General Manager in Training

Buff City Soap; Johnston (IA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Buff City Soap is seeking a General Manager in Johnston, IA to lead daily operations, drive sales, and deliver outstanding customer experiences.

You will manage a team, optimize store performance, and maintain high standards for merchandising, scheduling, and operations. This role requires a proactive leader who can coordinate multiple priorities while fostering a positive store culture.

Qualifications

• Experience in retail leadership and achieving sales targets.
• Ability to recruit, coach, and develop store teams.
• Strong organizational skills and problem-solving abilities.

Responsibilities

• Lead the store team to meet sales targets and KPI goals.
• Coach and develop staff through feedback, training, and performance reviews.
• Oversee scheduling, inventory, cash handling, and store presentation.

Skills

Retail management

Sales experience

Leadership

Administrative tasks

Prioritization

Communication

Tools

Microsoft Office

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts

Do you thrive when leading with structure, clarity, and purpose while keeping a close eye on both people and performance? Do you enjoy variety, moving between coaching, operations, and sales, all while keeping your team motivated and the store running smoothly? Are you conscientious, dependable, and energized by making systems and people work at their best while celebrating successes along the way?

If this sounds like you, we invite you to apply for the General Manager position.

At Buff City Soap, we don’t just create handmade, plant based products, we craft experiences that keep customers coming back. As our General Manager, you’ll lead your team to exceed sales goals, deliver exceptional customer experiences, and maintain high standards in operations and merchandising. You’ll be the driver of both results and culture, trusted to make smart decisions, coordinate multiple priorities, and set the tone for a positive, high energy environment.

Key Responsibilities

• Lead your team to hit sales targets, monitor KPIs, and implement action plans that improve results and profitability.
• Motivate and develop team members through feedback, training and performance assessments, building a high performing, collaborative team.
• Maintain operational excellence, including scheduling, inventory management, cash handling and store presentation.
• Create a positive, goal focused culture where achievements are recognized and successes celebrated.
• Manage multiple priorities daily from promotions to customer engagement to team coordination, keeping everything organized and moving efficiently.

What You’ll Bring to Your Team

• Retail management and sales experience
• Proven ability to lead in a fast-paced, goal-driven environment while keeping teams organized and supported
• Basic computer skills (Word, Excel, Outlook)
• Problem-solving, organizational, and planning expertise with attention to detail
• Ability to manage multiple priorities and adapt to a variety of tasks throughout the day
• Approachable presence that fosters collaboration and a supportive team culture

Schedule & Physical Requirements

• Full-time role: approximately 40 - 45 hours per week - Must be available to work nights, weekends and holidays as needed
• Ability to stand/walk for long periods, lift up to 50 lbs and work around fragrances

If you’re proactive, organized, motivated by results and enjoy a fast paced, varied environment where your leadership makes a real difference, we’d like to meet you. Join a company where structure, energy and careful attention to people and processes drive both success and satisfaction.

Apply today and see if this rewarding career where your leadership, organization, and positive influence matter every day is a great fit for you!