General Manager in Training

Buff City Soap Franchise; Johnston (IA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Buff City Soap Franchise is seeking a General Manager in Johnston, IA to lead a high-energy team and drive exceptional customer experiences while maintaining top-tier store operations. You’ll manage scheduling, merchandising, and daily activities to meet sales goals and ensure a safe, welcoming environment for guests.

You’ll coach staff, monitor KPIs, and implement training to deliver consistent results, with a focus on performance, culture, and continuous improvement.

Qualifications

• Retail management experience is required.
• Ability to lead a fast-paced, goal-driven environment.
• Strong organizational and planning skills.

Responsibilities

• Lead your team to hit sales targets, monitor KPIs, and implement action plans that improve results and profitability.
• Motivate and develop team members through feedback, training, and performance assessments, building a high performing, collaborative team.
• Maintain operational excellence, including scheduling, inventory management, cash handling, and store presentation.
• Create a positive, goal focused culture where achievements are recognized and successes celebrated.
• Manage multiple priorities daily from promotions to customer engagement to team coordination, keeping everything organized and moving efficiently.

Skills

Retail management

Sales experience

Team leadership

Basic computer skills

Tools

Word

Excel

Outlook

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts

Do you thrive when leading with structure, clarity, and purpose while keeping a close eye on both people and performance? Do you enjoy variety, moving between coaching, operations, and sales, all while keeping your team motivated and the store running smoothly? Are you conscientious, dependable, and energized by making systems and people work at their best while celebrating successes along the way?

At Buff City Soap, we don’t just create handmade, plant based products, we craft experiences that keep customers coming back. As our General Manager, you’ll lead your team to exceed sales goals, deliver exceptional customer experiences, and maintain high standards in operations and merchandising. You’ll be the driver of both results and culture, trusted to make smart decisions, coordinate multiple priorities, and set the tone for a positive, high energy environment.

Key Responsibilities:

• Lead your team to hit sales targets, monitor KPIs, and implement action plans that improve results and profitability.
• Motivate and develop team members through feedback, training, and performance assessments, building a high performing, collaborative team.
• Maintain operational excellence, including scheduling, inventory management, cash handling, and store presentation.
• Create a positive, goal focused culture where achievements are recognized and successes celebrated.
• Manage multiple priorities daily from promotions to customer engagement to team coordination, keeping everything organized and moving efficiently.

What You’ll Bring to Your Team:

• Retail management and sales experience
• Proven ability to lead in a fast-paced, goal-driven environment while keeping teams organized and supported
• Basic computer skills (Word, Excel, Outlook)
• Problem-solving, organizational, and planning expertise with attention to detail
• Ability to manage multiple priorities and adapt to a variety of tasks throughout the day
• Approachable presence that fosters collaboration and a supportive team culture

Schedule & Physical Requirements

• Full-time role: approximately 40 - 45 hours per week - Must be available to work nights, weekends, and holidays as needed
• Ability to stand/walk for long periods, lift up to 50 lbs, and work around fragrances

If you’re proactive, organized, motivated by results, and enjoy a fast paced, varied environment where your leadership makes a real difference, we’d like to meet you. Join a company where structure, energy, and careful attention to people and processes drive both success and satisfaction.