General Manager in Training

Lucky Strike Entertainment; Baltimore (MD); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Plan

Employee Stock Purchase Program

Paid vacation and holidays

Wellness resources

EAP

Discounts: Bowling, Boomer's, Waterpar

Retail and event discounts

Job summary

Lucky Strike Entertainment in Baltimore is seeking a General Manager in Training to rotate through all center operations and learn to run a multimillion-dollar entertainment venue.

You will make real decisions on the floor with experienced leaders and prepare to lead a bustling site, learning how standards, labor, and revenue connect.

This hands-on program emphasizes guest experience, events, and sales, offering a path to leadership in a fast-paced, hospitality-driven company.

Qualifications

• Progressive leadership experience in hospitality, restaurant, or high-volume operations.
• Track record of supporting sales and contributing to revenue growth.
• Experience training and coaching teams in fast-paced environments.
• Active floor-first leadership style focused on guest experience.
• Foundational financial knowledge including labor management and cost control.
• Full schedule flexibility including nights, weekends, and holidays.

Responsibilities

• Rotate through bowling, arcade, food and beverage, bar and events operations to build center fluency.
• Work with the General Manager and department leaders to learn how operational standards, labor decisions, and revenue targets connect.
• Take ownership of shifts, flex labor across departments, and make in-the-moment calls during high-volume periods.
• Drive sales by engaging with guests, supporting events, and executing marketing and promotional programs.
• Participate in hiring, training, coaching, and performance conversations for hourly team members.
• Build financial literacy across labor management, COGS, inventory, and cost control in preparation for full P&L ownership.

Skills

Leadership experience

Sales growth

Team coaching

Guest experience

P&L basics

Flexible schedule

Job description

Why Lucky Strike?

We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets.

Who We Are

We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets. From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit. When you join Lucky Strike, you join a team of passionate winners and give yourself the best opportunity for sustained career growth and opportunity. It’s not easy to get hired by us - we want only the most talented and committed Managers, but when you do join Lucky Strike, the rewards are abundant.

Overview

As a General Manager in Training, you will rotate through every area of center operations, make real decisions alongside experienced leaders, and build the skills to run a multimillion-dollar entertainment venue. This is not a passive program. You will be on the floor, learning by doing, and preparing to lead.

What You'll Do

• Rotate through bowling, arcade, food and beverage, bar, and events operations to build full-center fluency
• Work directly with the General Manager and department leaders to learn how operational standards, labor decisions, and revenue targets connect
• Take ownership of shifts, flex labor across departments, and make in-the-moment calls during high-volume periods
• Drive sales by engaging with guests, supporting events, and executing marketing and promotional programs
• Participate in hiring, training, coaching, and performance conversations for hourly team members
• Build financial literacy across labor management, COGS, inventory, and cost control in preparation for full P&L ownership

What You'll Bring

• Progressive leadership experience in hospitality, restaurant, or high-volume operations
• A track record of supporting sales and contributing to revenue growth
• Experience training and coaching teams in fast-paced environments
• An active, floor-first leadership style with a genuine focus on guest experience
• Foundational financial knowledge including labor management, cost control, and basic P&L
• Full schedule flexibility including nights, weekends, and holidays

What You'll Get

• Medical, Dental, and Vision plans to select from based on your needs
• Wellness resources to help you along your wellness journey
• 401(k) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation, Paid Sick Leave, and Holidays
• Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!

DNP

Pay & Benefits

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and other benefits including medical, insurance, dental insurance, vision insurance, life insurance, disability insurance, 401(k) retirement plan, employee stock purchase program, employee assistance program (EAP), paid vacation, paid holidays, and paid sick leave. More details regarding benefits are available here: Lucky Strike Entertainment Benefits. The pay range for this position is $70,000 - $80,000 per year, depending on qualifications.