General Manager II

Avolta; Las Vegas, Northern (NV, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

HMSHost is seeking a General Manager II for a high-volume QSR/Casual Dining concept in Las Vegas. The GMII ensures the restaurant is clean, staffed, open for business, and operates to high standards while delivering strong financial results.

You will lead shifts, manage staffing, onboarding, coaching, and drive engagement and compliance across the unit. You will review financial data, optimize schedules, and uphold company policies, diversity, and guest satisfaction initiatives, while promoting

Qualifications

• Experience in managing a high-volume QSR or casual-dining operation.
• Strong leadership and staff development capabilities.
• Ability to analyze financial data and drive results.
• Proven ability to hire, coach, and engage teams.

Responsibilities

• Open and close the restaurant and ensure readiness for service.
• Deploy staff and resources to maximize profitability and meet P&L goals.
• Coach and support staff to achieve business objectives and performance targets.
• Hire, onboard, and develop associates; ensure compliance with training and badging.

Job description

The purpose of the General Manager II (GMII) position is to manage a complex QSR or Casual Dine Restaurant or small cluster of restaurants or points-of-sale in close proximity to each other with annual sales generally in excess of $4M. The GMII ensures the restaurant is clean, staffed, open for business, and operates to high operational and financial standards. The GM uses broad discretion and judgement to make great leadership decisions. The GMII is responsible for the overall success of the restaurant.

Essential Functions

Open and Close

• Ensures all assistant managers and staff recognize the importance of closing the restaurant to prepare the restaurant for opening, holding Shift Managers accountable for executing all closing and opening checklist/requirements

Staffing/Deployment

• Understands, adopts, and consistently demonstrates defined manager behaviors designed to create an environment where employee engagement thrives
• Deploys staff and resources to maximize profitability within the restaurant, and accepts P&L responsibility.
• Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
• Provides restaurant staff(s) with consistent support, coaching and encouragement necessary to achieve business goals
• Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit. Promotes HMSHost as an employer of choice within the local community
• Ensures on-boarding and off-boarding of all restaurant associates, to include all activities related to compliance with proper badging requirements, orientation, OJT, and other company training/processes
• Reads and understands financial and operational data and reports to monitor progress towards unit goals and assigns associates to meet those objectives.
• Recognizes restaurant staff for their contributions and performance, including using Shout-Out tools and materials; supports company recognition initiatives and develops and implements plans that will motivate team.
• Accepts, understands, adopts, trains and champions all Employee Engagement behaviors
• Ensures that the company has most current contact information for all associates working in the restaurant.

Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant.