General Manager II

Avolta; Fort Myers (FL); Presencial; USD 64.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental and vision

Paid time off

Holiday pay

Meal benefits

Transportation benefits

401(k) match

Employee assistance

Career growth

Referral bonus

Descripción de la vacante

HMSHost in Fort Myers is seeking a General Manager II to lead a QSR/Casual Dine restaurant or small cluster, ensuring clean, staffed, and profitable operations exceeding $4M in annual sales.

The GMII will drive staffing, coaching, hiring decisions, and compliance, while owning P&L and delivering top service quality at the airport location.

Formación

• Experience leading a multi-unit restaurant operation.
• Strong financial acumen and P&L accountability.
• Proven talent development and staff coaching abilities.

Responsabilidades

• Open and close operations with proper checklists and responsibilities.
• Deploy staff to maximize profitability and manage P&L ownership.
• Hire, promote, and manage associates, promoting HMSHost as an employer of choice.
• Ensure onboarding, ongoing training, and compliance with company processes.

Conocimientos

Leadership

P&L ownership

Staff coaching

Hiring decisions

Team motivation

Herramientas

MIV

Crunch Time

Kronos

Descripción del empleo

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With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• *401(k) retirement plan with company match
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Airport Location:Fort Myers F&B
Advertised Compensation:$63,861.00to $75,131.00

Purpose:

The purpose of the General Manager II (GMII) position is to manage a complex QSR or Casual Dine Restaurant or small cluster of restaurants or points-of-sale in close proximity to each other with annual sales generally in excess of $4M. The GMII ensures the restaurant is clean, staffed, open for business, and operates to high operational and financial standards. The GM uses broad discretion and judgement to make great leadership decisions. The GMII is responsible for the overall success of the restaurant.

Essential Functions:

Open and Close

• Ensures all assistant managers and staff recognize the importance of closing the restaurant to prepare the restaurant for opening, holding Shift Managers accountable for executing all closing and opening checklist/requirements
• Understands, adopts, and consistently demonstrates defined manager behaviors designed to create an environment where employee engagement thrives
• Deploys staff and resources to maximize profitability within the restaurant, and accepts P&L responsibility.
• Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
• Provides restaurant staff(s) with consistent support, coaching and encouragement necessary to achieve business goals
• Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit. Promotes HMSHost as an employer of choice within the local community
• Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant
• Ensures on-boarding and off-boarding of all restaurant associates, to include all activities related to compliance with proper badging requirements, orientation, OJT, and other company training/processes
• Reads and understands financial and operational data and reports to monitor progress towards unit goals and assigns associates to meet those objectives.
• Recognizes restaurant staff for their contributions and performance, including using Shout-Out tools and materials; supports company recognition initiatives and develops and implements plans that will motivate team.
• Accepts, understands, adopts, trains and champions all Employee Engagement behaviors
• Ensures that the company has most current contact information for all associates working in the restaurant.

Staffing/Deployment

• Understands, adopts, and consistently demonstrates defined manager behaviors designed to create an environment where employee engagement thrives
• Deploys staff and resources to maximize profitability within the restaurant, and accepts P&L responsibility.
• Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
• Provides restaurant staff(s) with consistent support, coaching and encouragement necessary to achieve business goals
• Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit. Promotes HMSHost as an employer of choice within the local community
• Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant
• Ensures on-boarding and off-boarding of all restaurant associates, to include all activities related to compliance with proper badging requirements, orientation, OJT, and other company training/processes
• Reads and understands financial and operational data and reports to monitor progress towards unit goals and assigns associates to meet those objectives.
• Recognizes restaurant staff for their contributions and performance, including using Shout-Out tools and materials; supports company recognition initiatives and develops and implements plans that will motivate team.
• Accepts, understands, adopts, trains and champions all Employee Engagement behaviors
• Ensures that the company has most current contact information for all associates working in the restaurant.

Product Availability/Working Equipment

• Ensures daily orders are prepared and units are stocked with appropriate levels of product and teaches associates these order procedures
• Oversees receiving goods, processing invoices, and contacting vendors for supply chain issues/product availability.
• Maintains proficiency in management information systems and tools like MIV, Crunch Time, Kronos and other programs as utilized by the company.
• Monitors and maintains restaurant equipment, schedules routine service or repairs as needed.
• Participates and manages company response to NSF and other audits
• Minimizes waste, records as needed and participates in food donation program.

Brand Knowledge/Proficiency

• Assesses skill levels of restaurant associates and conducts and coordinates on-the-job and other training/education activities as necessary
• Embraces technology and inspires employees to understand and adopt new technologies implemented by the company
• Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations, and teaches associates these standards
• Develops and implements creative strategies to increase revenue

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