General Manager I - Distribution

supply-chain; Fort Worth (TX); On-site; USD 120,000 - 155,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Prescription benefits

Discounted Stock Purchase

General Bonus Plan

401K

Generous PTO policy

Job summary

DHL Supply Chain is seeking an Implementation General Manager to lead start-up operations in Fort Worth, TX. This role requires strategic leadership for new business opportunities and full P&L ownership. Ideal candidates will have extensive experience in managing complex operations, establishing strong site culture, and interacting with customers.

The position requires strong Tier 1 WMS experience and offers a national salary range of $120,000 to $155,000 along with various benefits.

Qualifications

• 5+ years managerial experience required.
• Experience in supply chain or logistics is needed.
• Staff management is required.

Responsibilities

• Oversee warehouse operations efficiently.
• Develop strategies to optimize warehouse processes.
• Lead and motivate the team.
• Ensure compliance with safety regulations.
• Manage vendor relationships effectively.

Skills

General Manager experience

P&L management

Team development

Tier 1 WMS experience

Customer relationship management

Adaptability and influence

Education

Bachelor’s degree or equivalent

Tools

Warehouse Management Systems

Job description

DHL Supply Chain is looking to hire an Implementation General Manager to lead new start‑up operations within our Technology sector. This role will provide strategic and operational leadership throughout the implementation and launch of new business opportunities, ensuring successful execution from initial start‑up through transition into a fully operational environment. Candidates must have General Manager-level experience or Senior Operations Manager experience with full P&L ownership. Start‑up implementation experience is highly preferred, with proven success launching new operations, establishing processes, stabilizing performance, and supporting customer implementations. Strong customer‑facing experience is required, including the ability to build relationships, communicate effectively with customers, manage expectations, and serve as a trusted operational partner throughout implementation and ongoing operations.

Candidates must have experience leading complex operations, developing teams, and building a strong site culture. Tier 1 Warehouse Management System (WMS) experience is required. This position requires a highly adaptable leader who can manage complex implementations, influence cross‑functional teams, collaborate directly with customers, and operate effectively in a fast‑paced environment. The ability and willingness to travel approximately 80% is a requirement.

Required Qualifications

• General Manager experience OR Senior Operations Manager experience with full P&L ownership
• Proven full P&L management experience with demonstrated financial accountability
• Required experience building and developing strong site culture and high‑performing teams
• Required experience working with Tier 1 WMS solutions (Blue Yonder, Manhattan, or comparable enterprise systems)
• Required experience working directly with customers and managing customer relationships
• Required ability to travel approximately 80%

Preferred Qualifications

• Experience leading start‑up operations and new facility implementations
• Experience supporting large‑scale customer implementations
• Strong background in continuous improvement and operational excellence methodologies

This position can be filled in either Fort Worth TX, Las Vegas NV, Phoenix AZ or Columbus OH. Depending on the candidate’s experience level, it can be filled at the GMI, GMII or GMIII level.

General Manager I - Distribution

The General Manager I role has a national salary range of $120,000 - $155,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan, 401K and a generous PTO policy.

As a General Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in developing and implementing strategic processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

Job Description

• Oversee day‑to‑day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.
• Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.
• Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities in the facility to maintain a safe, clean, and efficient working environment.
• Utilize warehouse management systems (WMS), automation and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
• Manage vendor relationships, and ensure cost‑effective services and supplies while managing the site in accordance with the commercial agreement.
• Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision‑making and drive continuous improvement.
• Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.
• Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.
• Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.

Required Education and Experience

• 5+ years managerial/supervisory experience, required
• 2+ years of experience in a supply chain, warehousing or distribution environment, required
• Experience in Third Party Logistics (3PL) and/or Contract Logistics, preferred
• Staff management, required
• P&L management, preferred
• Project management, preferred
• Bachelor’s degree or equivalent, preferred
• Warehouse Management Systems (WMS) experience, preferred

Our Organization is an equal opportunity employer.