General Manager (Home Services Experience Required)

Seven Executive Limited; North Carolina; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Performance-based bonus

Career progression into regional"lead"

Collaborative culture

Job summary

Seven Executive Limited is seeking a commercially minded General Manager to lead and grow an established service centre in North Carolina. The role combines full P&L ownership with sales leadership and team development to drive revenue growth while maintaining operational excellence.

You will own the local operation within a rapidly expanding multi-location platform, supported by a larger corporate infrastructure.

Qualifications

• Proven General Manager or Branch Manager with P&L ownership.
• Strong commercial acumen and revenue-growth track record.
• Experience coaching managers and frontline teams.
• Ability to balance growth with operational excellence.
• Experience in home services or adjacent fields is a plus.

Responsibilities

• Lead overall branch performance with P&L accountability.
• Drive revenue growth through sales leadership and coaching.
• Develop and mentor managers, supervisors and frontline teams.
• Improve metrics like conversion, average ticket, productivity, and customer retention.
• Ensure operational excellence across service, installation and customer experience.
• Build a high-performance culture focused on results and accountability.
• Partner with regional leadership to execute objectives and growth initiatives.

Skills

P&L management

Sales leadership

Team development

Strategic growth

Cross-functional collaboration

Job description

A leading residential home services organisation is seeking a commercially minded General Manager to lead and grow an established service centre. This role combines full P&L ownership, sales leadership and team development, with responsibility for driving revenue growth while ensuring operational excellence.

The Opportunity

This is an opportunity to take ownership of a well-established business within a rapidly growing, multi-location organisation. The successful candidate will be empowered to run their operation locally while benefiting from the support, resources and infrastructure of a larger platform. The business has experienced significant growth through both acquisition and organic expansion and continues to invest in leadership talent.

Key Responsibilities

• Lead the overall performance of the branch with full P&L accountability.
• Drive revenue growth through strong sales leadership, coaching and accountability.
• Develop and mentor managers, supervisors and frontline teams.
• Improve key commercial metrics including conversion, average ticket, productivity and customer retention.
• Ensure operational excellence across service, installation and customer experience functions.
• Build a high-performance culture focused on results, development and accountability.
• Partner with regional leadership to execute business objectives and growth initiatives.

Candidate Profile

• Proven General Manager, Branch Manager or multi-functional leadership experience.
• Strong P&L management and commercial acumen.
• Demonstrated success leading sales-driven service organisations.
• Experience coaching managers and developing high-performing teams.
• Ability to balance revenue growth with operational execution.
• Experience within residential HVAC, plumbing, electrical or broader home services is highly desirable.
• Candidates from adjacent field-service sectors may also be considered.

What's on Offer

• Competitive base salary and performance-based bonus.
• Long-term career progression opportunities into regional leadership roles.
• Supportive and collaborative culture.
• Opportunity to join a growing organisation with a strong acquisition and expansion strategy.