Branch Manager (Home Services)

Seven Executive Limited; Massachusetts; On-site; USD 90,000 - 120,000; Full time

Job summary

Seven Executive Limited is seeking a hands-on Branch Manager in Massachusetts to lead a local operation. You will drive sales, service delivery, installation, and customer experience while focusing on profitability and growth.

Build and mentor teams, create accountability, and deliver strong business results in a fast-paced service environment. The role emphasizes balancing strategic choices with daily leadership, fostering teamwork and continuous improvement to achieve operational and financial

Qualifications

• Proven experience leading teams and improving performance.
• Strong aptitude for driving business results and accountability.
• Customer-focused operations leadership in field services is preferred.

Responsibilities

• Oversee all branches operations: sales, service delivery, installation and customer experience.
• Develop people, improve processes and drive profitability to meet financial objectives.
• Balance strategic decision-making with day-to-day leadership to sustain continuous improvement.

Skills

Operational leadership

Team leadership

Sales

Customer service

Process improvement

Job description

An established and growing residential services business is seeking a Branch Manager to lead the performance of a local operation. This individual will be responsible for driving financial results, leading teams, improving operational performance, and delivering an exceptional customer experience.

This is an opportunity for a hands-on leader who enjoys building teams, creating accountability, and driving growth within a fast-paced service environment.

The Role

As Branch Manager, you will oversee all aspects of the operation, including sales, service delivery, installation, customer experience, and overall business performance. You will be responsible for developing people, improving processes, driving profitability, and ensuring the branch consistently achieves its operational and financial objectives.

The successful candidate will be comfortable balancing strategic decision-making with day-to-day operational leadership, while fostering a culture built on accountability, teamwork, and continuous improvement.

About You

You are a proven operational leader with experience managing teams, driving performance, and delivering strong business results. You understand how to motivate people, solve problems quickly, and create an environment where employees and customers both have a positive experience.

Experience within HVAC, Plumbing, Electrical, Roofing, Restoration, Garage Door, or a similar field service environment would be highly relevant. A strong understanding of business performance metrics, team development, and customer-focused operations is essential.

What Success Looks Like

Success in this role means building a highly engaged team, delivering consistent operational performance, achieving financial targets, and creating a culture of accountability and excellence. You will be expected to drive growth, improve efficiency, maintain high service standards, and contribute to the long-term success of the business.

Why Consider This Opportunity?

This position offers significant autonomy, the ability to make a tangible impact on business performance, and the opportunity to grow alongside a well-supported and expanding organisation. It is ideally suited to an ambitious leader looking to take ownership of a business unit and play a key role in its continued success.