General Manager - High-Volume Mall Eatery Leader

Athenian Grill - North Locust Hill; Lexington (KY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Shift meals

Leadership role with direct access to-

Advancement opportunities

Family-owned business environment

Job summary

Athenian Grill – Fayette Mall, Lexington, KY is seeking a General Manager to own the location, lead the guest experience, team, food, and P&L. This hands-on role requires time on the floor and in the kitchen, coaching the team, and ensuring fast, friendly service during peak mall traffic while collaborating with ownership on staffing, cost control, and growth.

You will direct daily operations, hire and train staff, build schedules, manage food and labor costs, ensure quality and safety, and

Qualifications

• 3+ years of restaurant management experience, with at least 1 year as a General Manager or Assistant General Manager; fast-casual, quick-service, or food-court experience strongly preferred
• Proven track record of managing food and labor costs and understanding a P&L
• Experience hiring, training, and scheduling hourly teams
• ServSafe Manager certification required, or ability to obtain within 30 days of hire
• Strong organizational skills and the ability to manage multiple priorities during peak volume
• Clear communicator who can lead by example and stay calm under pressure
• Reliable transportation

Responsibilities

• Direct all daily restaurant operations, including opening and closing procedures, shift transitions, and line readiness
• Maintain speed of service and order accuracy during high-volume lunch, dinner, weekend, and holiday rushes
• Keep the restaurant, kitchen, and dining area clean, organized, and fully stocked
• Ensure equipment is maintained and coordinate repairs with vendors and mall management as needed
• Follow and enforce all mall operating guidelines, including hours, deliveries, and common-area standards
• Recruit, interview, and hire front- and back-of-house team members
• Onboard and train new hires on food prep, recipes, food safety, customer service, and POS procedures
• Build weekly schedules that meet business needs while staying within labor targets
• Coach, motivate, and hold team members accountable; address performance issues promptly and fairly
• Develop shift leads and identify team members ready for advancement
• Create a positive, respectful work environment that keeps turnover low
• Manage food cost, labor cost, and controllable expenses to meet budget
• Conduct regular inventory counts, place vendor orders, and minimize waste
• Review sales and labor reports and take action on the results
• Oversee cash handling, register accountability, daily deposits, and end-of-day reporting
• Partner with ownership on sales goals and identify opportunities to grow revenue
• Ensure every menu item is prepared to recipe, portioned correctly, and presented consistently
• Enforce proper food handling, storage, temperature logs, labeling, and rotation
• Maintain full compliance with local health codes and prepare the location for inspections
• Uphold sanitation standards throughout the kitchen and dining area
• Set the tone for warm, fast, and friendly service at the counter
• Resolve guest complaints quickly and professionally
• Monitor guest feedback and online reviews and act on recurring issues

Skills

Restaurant management

P&L understanding

Hiring & training

Customer service

POS systems

Scheduling software

Communication

Education

ServSafe Manager certification

Tools

POS systems

Scheduling software

Spreadsheets

Job description

Athenian Grill – Fayette Mall, Lexington, KY is seeking a General Manager to own the location, lead the guest experience, team, food, and P&L. This hands-on role requires time on the floor and in the kitchen, coaching the team, and ensuring fast, friendly service during peak mall traffic while collaborating with ownership on staffing, cost control, and growth.

You will direct daily operations, hire and train staff, build schedules, manage food and labor costs, ensure quality and safety, and