General Manager - Franchise

Hilton; Nashville (TN); On-site; USD 70,000 - 110,000; Full time

Job summary

Embassy Suites by Hilton Nashville is seeking a dynamic General Manager to lead an inspiring team and enhance guest service standards. This role involves managing finances, recruiting staff, and ensuring operational excellence while building strong relationships with owners and community partners.

Qualifications

• Minimum 2 years’ experience as a General Manager in a hotel.
• Ability to drive revenue and maintain a positive team culture.
• Hilton brand experience preferred.

Responsibilities

• Manage budgets and control expenditures.
• Recruit, train, and monitor staff.
• Ensure events run smoothly and address customer complaints.

Skills

Communication

Leadership

Attention to Detail

Financial Savvy

Education

Bachelor's degree in hospitality management or business

Tools

Microsoft Office

Job description

Job Requirements

About the Opportunity

Embassy Suites by Hilton Nashville at Vanderbilt is seeking a dynamic General Manager to lead and inspire a talented team, setting the benchmark for outstanding guest service. In this role, you’ll be the main liaison between the hotel, its owners, and corporate partners, building strong relationships, developing communication strategies, and driving growth through collaboration. If you're excited to make an impact and drive excellence, we look forward to reviewing your application.

About the Property

Embassy Suites by Hilton Nashville at Vanderbilt is an all-suite hotel located In the Midtown area of Nashville, our spacious two-room suites are within a half mile of Vanderbilt University and the nightlife on Music Row. Vanderbilt Medical Center is less than a mile away, and downtown Nashville under a 10-minute drive.

What are we looking for?

Basic Qualifications:

• A minimum of2years’ General Manager at an all-suite hotel or full-service hotel.
• Demonstrated ability to build andmaintaina positive team member culture.
• Strong commercial acumen with proven success in driving revenue.
• Ability to build andmaintainsuccessful ownership relationships and community partnerships.
• Performance driven, with strong leadership capability and proven ability to attract, motivate, lead, inspire and direct a talented team towards providing excellent guest and employee satisfaction results.

Preferred Qualifications:

• Hilton brand experience.
• Local market experience.
• Bachelor's degree in hospitality management or business preferred

JOB DUTIES AND RESPONSIBILITIES

• Managing budgets and financial plans and controlling expenditure
• Maintaining statistical and financial records
• Setting and achieving sales and profit targets
• Recruiting, training, and monitoring staff
• Planning work schedules for individuals and teams
• Meeting and greeting customers
• Dealing with customer complaints and comments
• Addressing problems and troubleshooting
• Ensuring events and conferences run smoothly
• Supervising maintenance, supplies, renovations, and furnishings
• Dealing with contractors and suppliers
• Ensuring security is effective
• Carrying out inspections of property and services
• Ensuring compliance with licensing laws, health and safety, and other statutory regulations

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to communicate effectively verbally and in writing
• Demonstrated ability to lead a team
• Excellent attention to detail
• Financial savvy
• Proficient in Microsoft Office products

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.