General Manager - Embassy Suites by Hilton Phoenix Biltmore

Hilton Worldwide, Inc.; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading hotel chain seeks a General Manager for Embassy Suites by Hilton Phoenix Biltmore. The successful candidate will lead a dedicated team, enhance guest service experiences, and manage strategic owner relationships, ensuring the hotel's success in a competitive market.

Qualifications

• At least one year as a Hotel General Manager at a property with over $10M in annual revenue and 200+ rooms.
• Proven ability to increase revenue and market share.
• Experience in fostering service-oriented cultures and leading high-performance teams.

Responsibilities

• Motivate and oversee a skilled team.
• Set standards for guest service excellence.
• Serve as the primary liaison between the hotel, owners, and corporate partners.

Skills

Leadership

Customer Focus

Team Management

Service Orientation

Job description

Job Description - General Manager - Embassy Suites by Hilton Phoenix Biltmore (HOT0BPQT)

Job Number: HOT0BPQT

Work Location: Embassy Suites Phoenix Biltmore, 2630 E. Camelback Road, Phoenix, AZ 85016

About the Opportunity

Are you prepared to lead as the next General Manager at Embassy Suites by Hilton Phoenix Biltmore? In this role, you will motivate and oversee a skilled team, set standards for guest service excellence, and serve as the primary liaison between the hotel, owners, and corporate partners, fostering relationships and strategic communication.

About the Hotel

Located in the heart of the Biltmore area, the hotel offers 232 two-room suites with amenities like microwaves, refrigerators, and coffee makers. Guests enjoy a complimentary breakfast, evening receptions, outdoor pool, fitness center, and on-site dining. The hotel also features meeting rooms and a business center for corporate needs.

What Are We Looking For?

Basic Qualifications:

• At least one year as a Hotel General Manager at a property with over $10M in annual revenue and 200+ rooms.
• Proven ability to increase revenue and market share.
• Experience in fostering service-oriented cultures and leading high-performance teams.
• Ability to develop and maintain ownership relationships.

Preferred Qualifications:

• Hilton brand experience.

Our Values and Attributes

Hilton values hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency. We also seek qualities like quality, productivity, and customer focus.

Working at Hilton

Hilton is a global leader in hospitality, committed to exceptional guest experiences and a warm, welcoming environment. Our vision is to "fill the earth with the light and warmth of hospitality," driven by our dedicated team members.