General Manager - Embassy Suites by Hilton Phoenix Biltmore

Hilton Global in; Phoenix (AZ); On-site; USD 80,000 - 120,000; Full time

Job summary

Join a leading hospitality brand as a General Manager at Embassy Suites by Hilton Phoenix Biltmore. In this role, you will lead a talented team, enhance guest experiences, and ensure operational excellence at a property known for its premium service and amenities. This is a fantastic opportunity to impact the hospitality industry through hands-on leadership in a vibrant location.

Qualifications

• Minimum one year experience as Hotel General Manager at a $10M+ property.
• Track record of driving revenue growth and market share.
• Experience in fostering service-centric cultures.

Responsibilities

• Motivate and lead a hotel team to provide outstanding guest service.
• Act as the primary contact between hotel, owners, and corporate partners.
• Develop communication strategies and promote growth.

Skills

Leadership

Customer Focus

Adaptability

Job description

General Manager - Embassy Suites by Hilton Phoenix Biltmore (Finance)

About the Opportunity

Are you prepared to take the helm at Embassy Suites by Hilton Phoenix Biltmore as our next General Manager? In this exciting position, you'll motivate and lead a skilled team while setting the benchmark for outstanding guest service. You'll act as the primary point of contact between the hotel, its owners, and corporate partners, building relationships, developing communication strategies, and promoting collaborative growth.

If you're excited to make an impact and drive excellence, we look forward to reviewing your application.

About the Hotel

With its prime location and range of amenities, Embassy Suites by Hilton Phoenix Biltmore is an ideal choice for both leisure and business travelers seeking comfort and convenience in Phoenix. The hotel offers a comfortable and convenient stay in the heart of the Biltmore area. It is minutes away from the Arizona Biltmore Golf Club and adjacent to the upscale Biltmore Fashion Park.

Each of the hotel's 232 two-room suites features a separate living area, premium bedding, and thoughtful amenities like microwaves, refrigerators, and coffee makers. Guests can enjoy a complimentary made-to-order breakfast each morning and unwind at the evening reception with drinks and light snacks.

The property boasts an outdoor pool, a fitness center, and on-site dining at TASTE of the Biltmore, serving lunch and dinner. Business travelers will appreciate the available meeting rooms and business center.

For more information about this property, click HERE.

What are we looking for?

Basic Qualifications:

• A minimum of one year of experience as a Hotel General Manager at a property generating $10M+ in annual revenue and with 200+ rooms.
• A proven track record of driving top-line revenue growth and capturing market share.
• Demonstrated success in fostering service-centric cultures and leading high-performing teams through mentorship and development.
• Ability to build and maintain successful ownership relationships.

Preferred Qualifications:

• Local market experience.
• Hilton brand experience.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!