General Manager - Duel Marriott Brand
Janus Hotels & Resorts
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Benefits offered by this job
Job summary
The General Manager will oversee two Marriott select‑service assets in Wisconsin Dells, SpringHill Suites and Fairfield Inn, reporting to the Regional Director of Operations.
This hands‑on, multi‑property leadership role demands strong operational discipline, financial acumen, and a guest‑driven mindset to drive revenue, service quality, and team development in a highly seasonal market. You will lead brand compliance, budgeting, staffing, and guest satisfaction initiatives across both properties.
Qualifications
- Minimum 3–5 years of hotel management experience; multi‑property or Marriott select‑service experience strongly preferred.
- Proven success in operational leadership, financial performance, and team development.
- Strong understanding of budgeting, forecasting, labor management, and P&L analysis.
- Experience with Marriott systems (MI, FOSSE/Opera, GXP, MARSHA, GSS, MRDW) preferred.
- Excellent leadership, communication, and problem‑solving skills.
- Ability to thrive in a fast‑paced, highly seasonal market environment.
- Must be authorized to work in the United States.
Responsibilities
- Oversee daily operations for both hotels, ensuring adherence to Marriott brand standards and Janus Hotels & Resorts policies.
- Maintain the highest levels of service delivery, cleanliness, and operational efficiency.
- Lead property teams to consistently achieve top-tier GSS scores and brand compliance metrics.
- Manage financial performance across both assets, including budgeting, forecasting, and P&L oversight.
- Drive revenue optimization through effective revenue management, rate strategy, and occupancy tactics.
- Control departmental expenses; ensure strong flow‑through and cost discipline across Rooms, F&B, and A&G.
- Analyze financial statements, STR reports, labor performance, and market trends to make data‑driven decisions.
- Recruit, train, and mentor department leaders and staff across both hotels.
- Build a culture of accountability, guest focus, and continuous improvement.
- Ensure proper staffing levels, scheduling efficiency, and labor management aligned with business volumes.
- Champion a guest‑first culture that results in superior service delivery and problem resolution.
- Maintain strong visibility on the floor and lead by example in all guest interactions.
- Address escalated guest issues promptly and professionally.
- Ensure full compliance with Marriott operating standards, policies, audits, and quality assurance programs.
- Maintain all licensing, health & safety, and regulatory requirements for both properties.
- Oversee preventive maintenance, safety programs, and facility upkeep.
- Communicate regularly with the Regional Director of Operations and ownership group on performance, opportunities, and property needs.
- Prepare and present weekly, monthly, and quarterly operating reports.
- Execute ownership initiatives and operational directives promptly and thoroughly.
Skills
Tools
Job description
- Comprehensive benefits package.
Marriott experience Highly Desired
Location: Wisconsin Dells, WI
Position: Full-Time | On‑Site
Reports To: Regional Director of Operations
Janus Hotels & Resorts is a leading hospitality management company known for operational excellence, guest‑centric culture, and strong ownership engagement. We manage a diverse portfolio of full‑service and select‑service hotels across the United States. Our team members thrive in environments where accountability, leadership, and results matter.
We are seeking a dynamic, hands‑on General Manager to lead both the SpringHill Suites and Fairfield Inn in Wisconsin Dells, two strong Marriott select‑service assets in a high‑demand leisure market.
The General Manager is responsible for the overall leadership, performance, and profitability of both properties. This role requires a high‑energy leader with strong operational discipline, financial acumen, and a proven ability to drive guest satisfaction, revenue performance, and team development.
The ideal candidate is proactive, solutions‑focused, and comfortable managing a multi‑property operation with high seasonal variability.
- Oversee all daily operations for both hotels, ensuring adherence to Marriott brand standards and Janus Hotels & Resorts policies.
- Maintain the highest levels of service delivery, cleanliness, and operational efficiency.
- Lead property teams to consistently achieve top-tier GSS scores and brand compliance metrics.
- Manage financial performance across both assets, including budgeting, forecasting, and P&L oversight.
- Drive revenue optimization through effective revenue management, rate strategy, and occupancy tactics.
- Control departmental expenses; ensure strong flow‑through and cost discipline across Rooms, F&B, and A&G.
- Analyze financial statements, STR reports, labor performance, and market trends to make data‑driven decisions.
- Recruit, train, and mentor department leaders and staff across both hotels.
- Build a culture of accountability, guest focus, and continuous improvement.
- Ensure proper staffing levels, scheduling efficiency, and labor management aligned with business volumes.
- Champion a guest‑first culture that results in superior service delivery and problem resolution.
- Maintain strong visibility on the floor and lead by example in all guest interactions.
- Address escalated guest issues promptly and professionally.
- Ensure full compliance with Marriott operating standards, policies, audits, and quality assurance programs.
- Maintain all licensing, health & safety, and regulatory requirements for both properties.
- Oversee preventive maintenance, safety programs, and facility upkeep.
- Communicate regularly with the Regional Director of Operations and ownership group on performance, opportunities, and property needs.
- Prepare and present weekly, monthly, and quarterly operating reports.
- Execute ownership initiatives and operational directives promptly and thoroughly.
- Minimum 3–5 years of hotel management experience; multi‑property or Marriott select‑service experience strongly preferred.
- Proven success in operational leadership, financial performance, and team development.
- Strong understanding of budgeting, forecasting, labor management, and P&L analysis.
- Experience with Marriott systems (MI, FOSSE/Opera, GXP, MARSHA, GSS, MRDW) preferred.
- Excellent leadership, communication, and problem‑solving skills.
- Ability to thrive in a fast‑paced, highly seasonal market environment.
- Must be authorized to work in the United States.
- Competitive salary and bonus structure tied to hotel performance.
- Comprehensive benefits package.
- Supportive ownership and above‑property leadership team.
- Career growth opportunities within Janus Hotels & Resorts.
Job Type: Full-time
Pay: $115,000.00 - $130,000.00 per year
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
- 3 years Hotel General Manger Experience
Janus Hotels and Resorts is a hotel management company operating select‑service and extended‑stay hotels across multiple markets. We focus on operational excellence, guest satisfaction, and developing strong teams through hands‑on leadership and clear expectations. We offer a supportive, performance‑driven environment with opportunities for growth and advancement.
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