General Manager - Direct Sales Office

Daikin Applied Americas; North Carolina; On-site; USD 163,000 - 278,000; Full time

Benefits offered by this job

Non-logoed company vehicle

Medical insurance options

401K employer match

Paid time off & holidays

Tuition reimbursement after 6 months

Job summary

Daikin Applied seeks a Direct Sales Office General Manager in Davie, FL to lead Equipment Sales, Service, Controls, and Parts, driving revenue, margins, and KPIs. You will shape annual and long-range plans, manage Budgets, and align resources with strategic goals while partnering with corporate to secure support.

The role requires a seasoned leader with HVAC industry knowledge, a strong P&L background, and bilingual English/Spanish communication skills to engage customers, vendors, and teams

Qualifications

• Bachelor’s degree in Engineering, Business, or a related field or equivalent work experience.
• 10+ years of relevant leadership experience in commercial HVAC direct sales, parts distribution, and service office management.
• Bilingual fluency in English and Spanish required for communicating with customers, coworkers, or vendors.
• A full P&L management background, with the ability to balance strategy, operations, and financial performance.
• Deep knowledge of HVAC business, technologies, and product ecosystem.

Responsibilities

• Lead the Equipment Sales, Service, Controls, and Parts businesses to achieve top-line revenue, profitability, and operating income goals
• Establish annual and long-range business plans for all portions of the business including ARI share growth and market segment focus
• Establish and manage operating budgets, ensuring SG&A/operating expenses align with financial targets
• Evaluate business unit performance ensuring balanced product line results and KPIs
• Drive strategies for operational excellence and continuous improvement across all business units
• Coordinate relationships between local equipment sales team and service and solutions organizations
• Partner with corporate and support groups to secure resources for the local office and marketplace
• Monitor and analyze market, customer, and competitor trends and inform strategy
• Collaborate with Sales leadership to define gross margin expectations and guide the organization
• Support sales activities by ensuring effective use of CRM and pipeline management
• Determine product needs and collaborate with Marketing and product line for representation of ancillary products
• Drive strategies for selling activities through the local Sales Manager to maximize closures
• Lead, coach, and develop the leadership team and staff
• Partner with HR to reinforce accountability and professional growth
• Support sales staff to educate Architects and Consultants on value and LEED projects
• Ensure customer pre- and post-sales support via parts and service groups

Skills

Bilingual English/Spanish

Leadership

P&L management

HVAC knowledge

Communication

Strategic planning

Education

Bachelor’s degree in Engineering/Business/related field

Tools

CRM

Job description

Join the world’s largest HVAC company, named by Forbes as one of America’s Best-In-State Employers 2025!

Daikin Applied is seeking a Direct Sales Office General Manager. You will have the ability to make an impact and shape your career with a company that is passionate about growth along with support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Davie, FL - Onsite

Your Responsibilities:

• Lead the Equipment Sales, Service, Controls, and Parts businesses to achieve top-line revenue, profitability, and operating income goals
• Establish annual and long-range business plans for all portions of the business (Sales, Service, Controls, & Parts) including ARI share growth, market segment focus, product mix expectations, value-based propositions, and long-term investment strategies
• Establish and manage operating budgets, ensuring SG&A/operating expenses align with financial targets
• Evaluate business unit performance ensuring balanced product line results, market share growth, and adherence to KPIs
• Drive strategies for operational excellence and continuous improvement across all business units
• Coordinate relationships between local equipment sales team and service and solutions organizations ensuring "one face to the customer" approach is utilized and the appropriate rules of engagement are followed
• Partner with corporate and various support groups to secure necessary resources are available to the local office and marketplace
• Monitor and analyze market, customer, and competitor trends—including pricing, product needs, quality expectations, and territory/account potential—and communicate relevant insights to corporate leadership and local management to inform strategy, training, and resource planning
• Collaborate with Sales leadership to define gross margin expectations and guide the organization in achieving them
• Support sales activities by ensuring effective use of CRM and maintaining pipeline, backlog, and opportunity management processes
• Determine the product needs of the marketplace and work with Marketing to establish product development plans, and in conjunction with Daikin Applied’s product line, solicit, and secure representation of ancillary products that complement our selling efforts
• Drive strategies for selling activities through the local Sales Manager to ensure highest probability of closure of each strategic opportunity
• Lead, coach, and develop the leadership team and broader staff to ensure ongoing development.
• Partner with HR and leadership to reinforce accountability and effectively manage performance expectations, fostering a work environment that supports professional growth and success
• Support sales staff to educate and influence Architects and Consultants regarding value that Daikin Applied can bring to assist in producing Green / LEED projects and promote Daikin Applied as an Environmentally Responsible Manufacturer
• Ensure customer pre- and post-sales support via parts and service groups

Your Qualifications:

• Bachelor’s degree in Engineering, Business, or a related field or equivalent work experience
• 10+ years of relevant leadership experience required in commercial HVAC direct sales, parts distribution, and service office management
• Bilingual fluency in English and Spanish required for communicating with customers, coworkers, or vendors as part of essential job functions
• A full P&L management background, with the ability to balance strategy, operations, and financial performance
• Deep knowledge of HVAC business, technologies, and product ecosystem (commercial, industrial, service, controls, etc.)
• A proven leader with a track record of organizational success—someone who builds trust, develops people, and achieves results
• Strong communication and presentation skills—the ability to connect with people from the field to the boardroom
• A mindset grounded in integrity, collaboration, and long-term thinking

Your Benefits:

Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:

• Non-logoed company vehicle with most expenses paid
• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer match
• Paid time off and company paid holidays
• Paid sick time in accordance with the federal, state and local law
• Tuition Reimbursement after 6 months of continuous service

Work visa sponsorship is not available for this position.

The typical annual base salary for this position ranges from $162,500 to $277,500 plus a targeted sales incentive plan in Florida. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

If you’re looking for an engaging career with growth opportunities in a supportive environment, you’ll love a career at Daikin Applied!