General Manager - Denny's #7043, Whittier, CA

Denco Family; Whittier (CA); On-site; USD 31,684 - 41,328; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

401(k) With Employer Match

Paid Time Off & Sick time

Employee Referral Bonus

Job summary

A prominent restaurant chain in Whittier, CA, is seeking an experienced General Manager to lead restaurant operations, focusing on guest satisfaction and staff management. The ideal candidate has at least three years of management experience in the hospitality industry and strong communication skills. Responsibilities include overseeing financial performance, employee training, and local marketing initiatives. The role offers a competitive salary and a comprehensive benefits package including medical, dental, vision, and 401(k) matching.

Qualifications

• Minimum of 3 years experience in restaurant, hospitality or retail management.
• Ability to work a minimum of 55 hours a week.
• Food Safety Manager certification required.

Responsibilities

• Oversee all restaurant operations and manage staff.
• Enhance guest satisfaction and operational efficiency.
• Develop and execute local marketing plans.

Skills

Organizational skills

Communication skills

Problem-solving

Leadership

Customer service orientation

Education

Associate's or Bachelor's degree

Job description

Overview

11891 Whittier Blvd., Whittier, CA 90602 Dennys 7043 - Whittier, CA 90601 Salary Range: $23.00 - $30.00 Hourly

Description

Denny's is looking for an experienced and talented and highly motivated individual to serve as our General Manager for our Whittier, CA location. This GM will be responsible for the overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities.

What We Offer

• Medical, Dental, and Vision Benefits (full time employees)
• Dependent Care
• 401(k) With Employer Match
• Short-term & Long-term Disability
• EAP program
• Perks at Work Employee Discount Program
• Company-wide discount – over 40 company-affiliated restaurants!
• Employee Referral Bonus – refer a friend and get paid!
• Advancement – On-the-job skills training to prepare employees for upward mobility opportunities.

Perks & Rewards for Managers

• Competitive pay + quarterly bonus (if qualifies)
• Paid Time Off & Sick time
• Casual Work Attire

Responsibilities

• focus on employee selection, retention, continuous operational improvement and a strong commitment to hospitality and guest satisfaction. General Managers must have a strong commitment to guest satisfaction, and include, but not limited to the following:
• Promotes Company Mission, Vision and Core Values.
• Willingly assists others without being asked.
• Prepares and interprets financial and operational reports and schedules, analyzes data and develops solutions to ensure operating goals are achieved.
• Directs restaurant operations with responsibility for guest service, brand standards execution and employee training.
• Achieves controllable profit and flow thru goals by overseeing all controllable costs and taking the appropriate corrective action to achieve the desired result.
• Ensures timely implementation, training and ongoing execution of all corporate initiatives and marketing promotions.
• Develops Restaurant Managers and hourly employees through corporate training programs, individual development plans and assignments; provides coaching and constructive feedback to employees as needed.
• Ensures all equipment and facilities are in compliance with Brand Standards and all government regulations and takes corrective action when required.
• Attracts, hires, onboards and retains the best hourly talent to meet staffing requirements and guest service standards.
• Proactively handles employee relations issues and deviations from Brand Standards; involves the AM and Human Resources Manager as appropriate to resolve issues.
• Develops and executes the local store marketing plan to build relationships with civic, business, school, and professional organizations to drive sales and guest counts.
• Monitors that proper security procedures are in place to protect employees, guests and company assets.
• Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen, dining areas and restrooms.
• Works to create and maintain an enjoyable and respectful environment for our guests and employees.
• Maintains compliance with all employer’s employment policies and Brand Standards to include all state, local and federal regulations.
• Follows management cash handling, inventory and other operational procedures as outlined by the employer.
• Completes all other tasks and duties as assigned.

Qualifications

Qualifications/Requirements

• Minimum of 3 years experience in restaurant, hospitality or retail management, additional operations and/or leadership experience strongly preferred.
• Associate’s or Bachelor’s degree preferred or equivalent combination of education and experience.
• Ability to work a minimum of 55 hours a week.
• Food Safety Manager certification required.
• Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization.
• Ability to communicate effectively, both orally and in writing, in the English language.
• Possesses basic math skills (add, subtract, multiply, divide).
• Places a value on diversity and shows respect for others.
• Proven ability to problem solve and handle high stress situations.
• Interprets financial statements and understands contributing factors.
• Identifies and anticipates opportunities for improvement and implements corrective action steps.
• Must be able to perform job duties of every position.
• Must be prepared to multitask in accordance with the demands of the business.
• Ability to work weekends, holidays, evenings and additional shifts as needed.
• Available to travel, to include occasional overnight and airline travel when applicable.
• Has reliable transportation in order to meet banking obligations.
• Must be able to lift a tray weighing up to 25 lbs.
• Must be able to lift and carry supplies and equipment weighing up to 50 lbs; place items on high and low shelves in the office, store rooms, service areas, walk-in coolers and freezers.
• Must be able to bend, stoop, reach, lift and grasp.
• Must be able to hear well in a loud environment to respond to employee and guest needs.
• Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling.
• Must be able to operate a point-of-sale system and differentiate between monetary denominations.
• Must be able to work with all Denny’s menu products.
• Must be able to work with potentially hazardous chemicals.
• Must have sufficient mobility to move and operate in confined work areas.
• Must be able to work inside and outside the restaurant.
• Must be able to observe staff and all aspects of restaurant operations.
• Must be able to stand and walk during a 10 to 12 hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business.
• Must be able to tolerate extreme temperature changes in kitchen and freezer areas.

Disclaimer

This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position. Employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute a contract for employment and may be changed at the discretion of the employer with or without notice.

Equal Opportunity

Denco Family, Inc is an Equal Opportunity/Affirmative Action Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of age, race, sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, genetic information, or any other status protected by federal, state or local law.