General Manager - Convenience Store (Cromer Rd)

Applegreen Group; South Carolina; Hybrid; USD 55,000 - 75,000; Full time

Job summary

Applegreen is seeking a Convenience Store General Manager in South Carolina to run daily operations with a focus on profitability, staff leadership, and guest satisfaction. You will oversee stock control, scheduling, cash handling, and reporting while ensuring high standards of cleanliness and customer service.

The role requires strong leadership, budget awareness, and the ability to drive sales targets in a fast-paced retail environment at the Cromer Rd Express Lane/Pitt Stop location.

Qualifications

• Must be at least eighteen (18) years of age.
• High School/GED required.
• Retail management experience preferred.

Responsibilities

• Staff management: interview, selection, and training of all staff for the retail location.
• Oversee schedules and work of staff.
• Manage daily sales reports, cash receipts, deposits, and adherence to company policies.
• Maintain store standards in housekeeping, merchandising, presentation and service.
• Hold regular staff meetings to ensure plans are executed.
• Address customer needs and resolve issues to ensure positive relationships.
• Verify inventory data with spot counts and checks.
• Collaborate with regional managers on cost-effective advertising and hiring strategies.
• Keep the store clean and inviting and achieve gross and net margin targets.

Skills

Leadership

Communication

KPI targets

P&L understanding

Customer service

Staff motivation

Time management

Retail management

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Outlook

Teams

Job description

Applegreen is a people business delighting guests in transit with passionate hospitality and brands they love.

Applegreen - enjoy your journey and grow with us.

General Manager - Convenience Store (Cromer Rd)

POSITION TITLE: CONVENIENCE STORE GENERAL MANAGER

DEPARTMENT: EXPRESS LANE / PITT STOP SOUTH CAROLINA

REPORTS TO: DISTRICT MANAGER

FLSA: EXEMPT / SALARY

POSITION SUMMARY:

As a Convenience Store General Manager, you will have the opportunity to create and maintain an exceptional store experience for your guests. This is a salaried/exempt position and typically reports to the District Manager. The Convenience Store Manager will oversee a retail location’s staff and activities to achieve a profitable store location. The Store Manager will be responsible for the day to day running of the store including stock control, overheads, staff, gross profit, and reporting.

DUTIES/RESPONSIBILITIES:

• Staff management: interview, selection, and training of all staff for the retail location.
• Organizes and oversees the schedules and work of staff.
• Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies.
• Ensure store standards are consistently improved in terms of housekeeping, merchandising, presentation, and service.
• Holds regular communication meetings with staff to ensure all plans are carried out.
• Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.
• Ensures inventory data is correct by performing spot inventory counts and checks.
• Collaborates with regional managers to develop, coordinate, and identify cost-effective advertising and hiring strategies.
• Ensures that the store always looks clean and inviting.
• Achieve Gross Profit Margin, Net Margin and Sales Targets as agreed with District Managers
• Performs other related duties as assigned.

ESSENTIAL SKILLS, EXPERIENCE, AND EDUCATION REQUIREMENTS:

• Must be at least eighteen (18) years of age.
• Excellent verbal and written communication skills
• Strong leadership and management skills with ability to motivate staff.
• Experience working to targets, KPI’s and measurements.
• Understanding of P&L and financials
• Excellent customer service abilities and positive attitude
• Flexible and open schedule
• High School/GED required.
• Customer service experience required.
• Retail management experience highly preferred
• Ability to work flexible hours including days, evenings, weekends and holidays to meet the needs of the business.
• Intermediate knowledge of Microsoft Office, including Teams, Excel and Outlook
• Frequent standing for long periods of time
• Must be able to lift 25-50 pounds at times.