General Manager - Cedar Park

JETSET Pilates; Cedar Park (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

JETSET Pilates seeks a General Manager to lead our Cedar Park studio, drive growth, and cultivate team development. You will oversee daily operations, staff schedules, and marketing initiatives while maintaining exceptional client experiences.

In this role, you will manage performance metrics, recruit and mentor instructors, and ensure alignment with brand standards. Training through JETSET Pilates programs is required to lead by example and grow the studio team.

Qualifications

• Strong leadership and people management skills.
• Ability to develop and execute local marketing initiatives.
• Experience analyzing KPIs and managing studio metrics.
• Willingness to undergo JETSET Pilates training program.

Responsibilities

• Oversee day-to-day studio operations and implement company-wide strategies.
• Ensure delivery of excellent customer service and align with service standards.
• Run reports and analyze key performance indicators (sales, utilization, retention, payroll).
• Develop and execute local marketing to drive client acquisition and studio goals.
• Respond promptly to client inquiries and concerns.
• Build relationships with local fitness communities and potential partners.
• Create and manage class and staff schedules.
• Oversee inventory for supplies and beverages; manage team meetings and events.
• Lead hiring of instructors and studio leads for growth.
• Drive studio performance on classes, utilization, first visits, and memberships.

Skills

Leadership

Operations

Marketing

Analytics

Customer Service

Staff Management

Job description

JETSET Pilates General Managers are committed to the growth and development of their team and are passionate about sharing the brand and workout with others. The General Manager is a strong leader who is dedicated to cultivating relationships within the studio, as well as role modeling all of the qualities and attributes of an exceptional instructor.

The General Manager is expected to undergo the JETSET Pilates training program and instructs an average of 8 classes per week. The expectation of the General Manager is that in addition to instructing 8 classes per week on average, they are in the studio during class times for a minimum of 25 classes each week.

The General Manager is a multi-faceted role responsible for all aspects of studio performance, growth, and people management in the studio. They are accountable for ensuring that all areas of the business are fulfilled and are driven by achieving goals and continuing growth.

Duties and Responsibilities

• Work closely with leadership to manage day-to-day operations of the studio and implement company-wide strategies, policies, and procedures.
• Ensure the delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards.
• Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll.
• Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals.
• Ensure all client inquiries, issues, and concerns receive a positive and timely response.
• Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners.
• Create, monitor, and maintain class and staff schedules.
• Maintain inventory for supplies, retail, and beverages as needed.
• Plan and host team meetings and social events.
• Oversee hiring of instructors and studio leads and ensure career growth
• Drive studio performance on metrics like number of classes, utilization, first visits, and memberships