General Manager- Campus Distribution- Neosho

La-Z-Boy Incorporated; Neosho (MO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Vision, Dental Insurance

401k with company match

Paid holidays & vacation + sick time

Job summary

La-Z-Boy Incorporated is seeking a Distribution Campus Manager to lead a 200,000–400,000 sq ft operation, overseeing inbound receiving, put away, picking, staging, loading, and outbound delivery across multiple shifts.

You will drive linehaul planning, repair shop activities, SOPs, safety programs, and inventory control while partnering with retail and merchandising teams to support store expansions and new product rollouts in a large regional footprint.

Qualifications

• Experience managing large-scale distribution campus.
• In-depth understanding of inbound receiving, put away, picking, staging, loading and outbound delivery.

Responsibilities

• Oversee campus operations across multi-shift, high-volume facility.
• Manage daily linehaul operations and optimize inbound/outbound transfer schedules.
• Monitor repair shop operations for scheduling, parts management and cost control.
• Implement and enforce SOPs, safety programs, inventory controls, and policies.
• Ensure timely floor stock replenishment and home delivery services to stores and customers.
• Partner with retail and merchandising teams to support expansions and seasonal transitions.
• Establish and track KPIs for cost, productivity, safety, shrink and accuracy.
• Support warehouse systems upgrades and data-driven process improvements.

Skills

Operations management

Inventory control

Team leadership

Logistics coordination

Process improvement

Tools

WMS

Job description

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.

WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT

Job Summary: This position has full operational responsibility for a large-scale, multi-shift distribution campus spanning 200,000 to 400,000 square feet. This role supports inventory flow, floor stock replenishment to Furniture Gallery stores, and direct-to-consumer home deliveries. The manager leads all aspects of receiving, stocking, inventory control, linehaul and local delivery operations, as well as repair services. The position partners closely with retail, logistics, and dealer networks to drive operational efficiency, exceptional service levels, and support for growth initiatives across a large regional footprint. Candidate must be located in Neosho or willing to relocate.

Job Description: KEY RESPONSIBILITIES (Other duties as assigned): Oversee all aspects of campus operations, including inbound receiving, put away, picking, staging, loading, and outbound delivery—across multiple shifts in a high-volume facility. Manage daily linehaul operations, optimizing inbound/outbound transfer schedules, trailer utilization, and cost-effective routing across regional hubs and delivery terminals. Monitor and drive performance in repair shop operations, ensuring scheduling, parts management, cost control, and quality that meets standards for customer satisfaction. Implement and enforce standard operating procedures (SOPs), safety programs, inventory control practices, and operational policies across all shifts. Ensure prompt execution of floor stock replenishment and home delivery services to retail stores and end customers. Partner with retail and merchandising teams to support store expansions, new product rollouts, and seasonal inventory transitions. Establish and track key performance indicators (KPIs) for cost, productivity, delivery CSAT, safety, shrink, cycle count accuracy, refusal rates, and 5S compliance. Support warehouse systems upgrades, WMS enhancements, and procedural transitions to drive efficiency and data accuracy. Coordinate redistribution activities as needed to support manufacturing facilities or optimize inventory placement across the network. Champion a culture of continuous improvement, high-performance team development, and exceptional customer service.

SCOPE & IMPACT: Manages operations across 200K–400K+ sq ft campus with multi-shift staffing and complex delivery schedules. Impacts regional service performance, delivery satisfaction, store replenishment timeliness, and operational cost containment. Directly supports new store growth, product expansion, and e-commerce initiatives across a large regional market. Oversite of regional leadership with responsibilities including operational performance, key performance metrics, staffing, and labor management. Collaborates directly with local manufacturing plants to ensure efficient product flow, maintain yard operations, and align performance with plant production metrics.

SUPERVISORY RESPONSIBILITIES:

5–7 direct reports (including up to 2 regional z-dock leaders), 40–60 total employees across multiple shifts, oversight of 3rd-party partners for home delivery and linehaul transportation.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

Office environment/no specific or unusual physical or environmental demands.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.

Weekly Hours:

40

Benefits for Employees in the US:

• Medical, Vision, Dental and Basic Life Insurance
• available 401k retirement plan with company match of up to 6%
• Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.

If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.

At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table.

If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at [e-mail] or by calling 734-242-1444.

Come experience the power of comfort in your career! At La-Z-Boy, we believe people are our most important asset. From our manufacturing facilities and Furniture Galleries to our LEED-certified world headquarters, we empower our people to build something amazing every day.

If you're ready to join an industry-leading organization that values passion, innovation, and helping our communities, you're ready to explore La-Z-Boy.

There are chairs that need to be filled at La-Z-Boy. Find out if there's one for you.

La-Z-Boy has been building incredible furniture since 1927, and there's a reason people still want La-Z-Boy in their homes—and more importantly, a reason great people are proud to be part of our company. We represent decades of hard-working, talented individuals coming together across the globe to continue our legacy and propel us into the future.