General Manager — Café Leadership & Growth

Doherty Enterprises; Lake Mohegan (NY); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Competitive salary

Quarterly performance bonus

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Vacation

Paid Training & Leadership Development

Career Growth Across Multiple Brands

Employee Meal Discounts

Top Workplace

Job summary

Panera Bread Courtlandt NY is seeking a General Manager to lead a high-performing cafe team, deliver exceptional guest experiences, ensure top-notch food quality, and drive restaurant profitability and growth.

As part of Doherty Enterprises, the region's premier restaurant franchise, you will develop talent, coach leaders, foster an inclusive culture, and partner with operations to meet business goals and community engagement.

Qualifications

• 3+ years of restaurant management experience, including as a General Manager
• Proven ability to lead, coach, and develop teams
• Strong financial acumen with experience managing P&L, labor, and food cost
• Passion for delivering exceptional guest experiences
• Excellent leadership, communication, and problem-solving skills
• Ability to work a flexible schedule, including nights, weekends, and holidays as business needs require
• Valid driver's license and reliable personal vehicle required; travel between cafes and training locations may be required
• Must be authorized to work in the United States

Responsibilities

• Lead all daily cafe operations, ensuring outstanding food quality, cleanliness, and guest satisfaction
• Recruit, hire, develop, coach, and retain a high-performing management and hourly team
• Foster a positive, inclusive culture focused on teamwork, accountability, and guest service
• Drive sales, profitability, labor management, and cost controls while achieving business goals
• Ensure operational excellence by maintaining Panera brand standards and food safety compliance
• Develop future leaders through coaching, training, and succession planning
• Analyze business results and create action plans to improve café performance
• Build relationships within the local community to increase café awareness and guest loyalty

Skills

People leadership

P&L management

Customer service excellence

Restaurant operations

Team coaching

Flexible schedule

Education

High school diploma or equivalent

Tools

Point of Sale systems

Job description

Panera Bread Courtlandt NY is seeking a General Manager to lead a high-performing cafe team, deliver exceptional guest experiences, ensure top-notch food quality, and drive restaurant profitability and growth.

As part of Doherty Enterprises, the region's premier restaurant franchise, you will develop talent, coach leaders, foster an inclusive culture, and partner with operations to meet business goals and community engagement.