General Manager (Business Ops & Marketing)

Gateway Search Associates, Inc.; Philadelphia (Philadelphia County); Sur place; USD 150 000 - 200 000; Plein temps

Résumé du poste

Zohorecruit in Philadelphia seeks a hands-on General Manager to drive business execution. You will partner with the Board to shape strategy, set ambitious goals, and own the operating P&L to translate plans into results.

You will lead customer acquisition through hands-on digital marketing, optimize CAC and funnel performance, and build the digital landscape and tech infra, including AI tools, while guiding intake and contact-center teams to exceed KPIs.

Qualifications

• 7+ years of operating or management experience within a consumer-focused digital services environment (such as a C-level executive, COO, VP of Operations, or Senior Product Manager).
• Bachelor's degree required.
• Team management experience (10-50 employees) across marketing, intake, and technology functions.

Responsabilités

• Lead overall business execution and strategic vision.
• Own operating P&L and drive high-impact operational results.
• Lead customer acquisition with digital marketing and optimize CAC and funnel performance.
• Oversee digital landscape, tech infra, and AI tool deployment.
• Manage intake and contact center teams to hit KPIs.
• Collaborate with legal and advocacy leadership for onboarding.

Connaissances

Digital marketing

Strategic leadership

P&L ownership

Formation

Bachelor's degree

Description du poste

General Manager (Business Ops & Marketing)

Philadelphia, United States | Posted on 09/25/2026

• Position Description Finance; Marketing/Sales/Business Development; Other
• Salary $150,000-$200,000 + bonus/equity
• Account Manager Patrick Luddy, Sr.
• Job Type Full time
• Work Model ONSITE
• City Philadelphia
• Country United States
• State/Province Pennsylvania
• Date Opened 09/25/2026

Job Description

Our client seeks a hands-on General Manager to lead overall business execution.

As the driving force behind the business execution, the General Manager will partner directly with the Board of Directors to shape strategic vision, set ambitious organizational goals, and hold full ownership of the operating P&L to turn high-level corporate plans into high-impact operational realities.

This is a dynamic, high-leverage opportunity where the leader will champion our client's customer acquisition engine by taking the reins of digital marketing strategies—bringing a hands-on approach to major ad platforms while meticulously optimizing acquisition costs, lead quality, and full-funnel performance.

Beyond marketing, this executive will architect our client's digital landscape and tech infrastructure, managing their web presence, steering crucial build-versus-buy technology decisions, and pioneering the deployment of cutting-edge AI tools to unlock next-level operational efficiency. They will also lead and inspire front-line operations, directly managing the intake and contact center teams to crush KPIs related to conversion, response times, and quality assurance.

Finally, this leader will bridge the gap between acquisition and service delivery by collaborating closely with our client's legal and advocacy leadership, ensuring a seamless, world-class onboarding journey for every consumer served.

Requirements

We are looking for a strategic business leader with a strong background in digital marketing and over 7 years of operating or management experience within a consumer-focused digital services environment (such as a C-level executive, COO, VP of Operations, or Senior Product Manager).

Bachelor's degree required.

Team management experience (10-50 employees) across marketing, intake, and technology functions.