General Manager, Aviation Lounge 1

Sodexo; Northern (KY); On-site; USD 89,000 - 116,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision care

Wellness programs

401(k) Plan with Matching

Paid Time Off and Holidays

Career Growth Opportunities

Job summary

Sodexo Live! is seeking a General Manager for the Alaska Airlines lounge at Seatac International Airport in Seattle, WA. You will oversee daily operations and the service staff, including food and beverage managers, supervisors, and bartenders, ensuring seamless service in a fast-paced environment.

This role requires strong leadership, financial acumen, and client partnership skills to drive guest satisfaction and financial outcomes, with incentive eligibility and competitive benefits.

Qualifications

• Bachelor’s degree or equivalent experience in management.
• 5 years management experience.
• 5 years related experience.

Responsibilities

• Oversee daily lounge operations and service staff.
• Lead food and beverage operations across multiple service areas.
• Drive guest satisfaction and financial performance.
• Partner with clients to deliver value-added solutions.

Skills

Leadership experience

Financial acumen

Communication skills

People development

Customer-centric

Education

Bachelor's degree or equivalent experience

Job description

Sodexo Live! is seeking a General Manager for our Alaska Airlines lounge at Seatac International Airport in Seattle, WA. Our airport lounges are dedicated spaces for passengers to relax and rejuvenate while awaiting their next adventure.

As the GM of the Alaska Airlines Lounge, you will have responsibility for daily operations and service staff including food and beverage operations managers, supervisors, bartenders and appearance care for this lounge.

Take charge of a vibrant, fast-paced environment where you’ll oversee daily operations, lead service excellence, and drive team performance across multiple service areas. This role is your opportunity to build strong client partnerships, inspire your team, and make a measurable impact on guest satisfaction and financial outcomes.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Pay Range:

$89250 - $115500

Incentive Eligibility:

Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What’s in it for you

• Lead day-to-day operations with autonomy and support, ensuring seamless service delivery across key areas
• Build and nurture a high-performing team through hands-on leadership, coaching, and development
• Drive success by achieving operational goals and optimizing financial performance
• Collaborate closely with clients to create value-added solutions and lasting relationships
• Bring energy and innovation to everyday challenges in a dynamic, customer-focused setting
• Gain visibility and leadership growth within a company committed to your development and success

What you’ll bring

• Leadership experience in food service or hospitality, with a strong track record of team development and employee engagement
• Solid financial acumen and ability to manage budgets, analyze performance, and implement cost-effective strategies
• Strong communication and relationship-building skills to effectively partner with clients, customers, and team members
• A hands-on, solution-oriented mindset with the ability to adapt and lead in a fast-paced, multi-service environment
• Passion for delivering excellent guest experiences through operational excellence, innovation, and attention to detail

Requirements

• Education Requirement: Bachelor’s degree or equivalent experience Management Experience: 5 years Related Experience: 5 years

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.