General Manager - Arden Fair

Gap Inc.; Sacramento (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Gap Inc. in Sacramento is seeking a General Manager to lead your store team and drive a profitable business plan, ensuring all key metrics are met and customer experience is best in class.

You will coach and develop talent, manage operations, merchandising, and customer operations, and implement SOPs while promoting an inclusive environment. This role requires 3–5 years of retail leadership, a college degree or equivalent, strong results orientation, and flexibility to work nights, weekends, and

Qualifications

• 3–5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to communicate effectively with customers and employees.
• Ability to travel as required.
• Flexibility to work nights, weekends, holidays and travel as needed.
• Able to maneuver around sales floor, stock room and office; lift/carry up to 30 lbs.

Responsibilities

• Analyzes results, identifies opportunities and collaborates with leadership to drive KPIs.
• Drive profitable sales through forecasting and scheduling.
• Manage store budget for daily operations in support of the P&L.
• Builds productive teams through sourcing, selecting and developing people.
• Accountable for team performance through coaching and feedback.
• Leads the implementation and execution of SOPs and initiatives.
• Creates an inclusive environment.
• Leverages OMNI to deliver a frictionless customer experience.
• Ensures all compliance standards are met.

Skills

Retail leadership

Customer service

Communication skills

Time management

Planning & prioritization

Business acumen

Education

Bachelor's degree or equivalent

Job description

About the Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.

What You'll Do

• Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
• Drive profitable sales through forecasting and scheduling
• Manages store budget for daily operations in support of the P&L
• Builds highly productive teams through sourcing, selecting and developing people
• Accountable for team performance through coaching and feedback.
• Teaches and trains to build capabilities.
• Leads the implementation and execution of all Standard Operating Procedures and initiatives
• Creates an inclusive environment
• Implements action plans to maximize efficiencies and productivity
• Performs Service Leader duties
• Represents the brand and understands the competitors
• Promotes community involvement
• Leverages OMNI to deliver a frictionless customer experience
• Ensures all compliance standards are met

Who You Are

• 3-5 years of retail experience leading others
• College degree or equivalent experience preferred
• Demonstrated ability to deliver results
• Ability to effectively communicate with customers and employees
• College degree preferred
• Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
• Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
• Ability to travel as required
• Business Acumen skills
• Established time management skills
• Strong planning and prioritization skills