VP / Head of Commercial – Americas

HRS Hospitality & Retail Systems; United States; On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Motivating remuneration package

Work from home and hybrid options

Fitness/healthy lifestyle support program

Team building and company events

Family-friendly benefits

Job summary

A global hospitality technology partner seeks a General Manager for the Americas, responsible for regional business management and driving growth in new markets. The ideal candidate has over 5 years of senior management experience in the hospitality industry, a degree (MBA preferred), and strong leadership skills. Key responsibilities include managing business infrastructure and maintaining customer relations. The position offers hybrid work options and a motivating remuneration package.

Qualifications

• Minimum of 5 years of experience in a senior management position.
• Hospitality industry experience is preferred.
• Fluent in English, both written and spoken.

Responsibilities

• Overall management of the Americas Regional Business Unit.
• Develop and manage HRS business infrastructure in the Americas.
• Manage the company's product and service portfolio, budget, and forecasts.
• Build and maintain customer relations with key accounts.

Skills

Attention to detail

Excellent communication skills

Organizational skills

Entrepreneurial spirit

Leadership skills

Business acumen

Education

Degree level education, MBA is a plus

Job description

HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 104 countries to more than 13,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more.

Join us in our journey to deliver the best service possible to the hospitality world!

Role Overview:

The General Manager of HRS Americas reports to the Global Managing Director and will be responsible for crucial and influential business functions.

The successful candidate must demonstrate great attention to detail, excellent communication skills, and exceptional organizational and multitasking abilities. Operating within the AMER region, you will drive our expansion in new markets and aim to be the lead supplier within the hospitality IT sector.

We are looking for someone with an energetic, entrepreneurial spirit who understands all aspects of the Hospitality Industry.

Key responsibilities:

• Overall management of the Americas Regional Business Unit.
• Develop and manage a sustainable HRS business Infrastructure in the Americas. This includes sales, account management, marketing, pre-sales, and all other required elements.
• Develop and manage a sustainable HRS business Infrastructure in the LATAM and NAMER region. This includes sales, account management, marketing, pre-sales, and all other required elements.
• Strong industry network (hospitality, hotel, retail).
• Manage the company's product and service portfolio, budget, and forecast.
• Develop and maintain a high standard of service delivery and customer satisfaction.
• Build and maintain customer relations with key accounts.
• Participation in sales and marketing activities.
• Effective management of company expenses.
• Regular written summaries of progress.
• Represent the company's top management.
• P&L responsibility.
• Meet all regional sales & financial objectives.

What We’re Looking For:

• A minimum of 5 years of experience in a senior management position.
• Degree level education - MBA is a plus
• Hospitality Industry experience.
• Have a professional work ethic and strong leadership skills.
• Demonstrate excellent communication and entrepreneurial skills.
• Possess business acumen and a drive to succeed.
• Willing to travel extensively when required.

Languages:

• Fluent English both written and spoken.

Why Join HRS?

• A Job in an international company
• A diverse, demanding and varied range of tasks
• Teammates who are at your side with any questions you may have
• Individual design and development options
• Motivating remuneration package
• Work from home and hybrid options
• Team building and company events
• Childbirth, marriage and other family friendly benefits
• Fitness/healthy lifestyle support program