General Manager-Airport

CC Holdings, Inc.; Indianapolis, Northern (IN, KY); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Weekly pay

Bonus programs

PTO

Insurance contributions

401(k)

Employee discounts

Growth opportunities

Job summary

CC Holdings, Inc. is seeking qualified General Managers to lead our Indianapolis Airport-area restaurant team. You will drive sales, oversee daily operations, and mentor a 20+ person staff to deliver exceptional guest experiences.

The role requires strong leadership, scheduling, and cost-control skills with a focus on hospitality. We offer competitive benefits and opportunities for growth within the group.

Qualifications

• Proven ability to increase sales and drive business growth.
• Strong team building and leadership skills.
• Experience with employee scheduling and labor management.
• Excellent customer service and hospitality skills.

Responsibilities

• Lead daily restaurant operations and manage a 20+ employee team.
• Drive sales growth and positive profit trends.
• Coach and develop a management team to improve performance.
• Ensure food quality and guest satisfaction at all times.

Skills

Leadership

Team building

Scheduling

Customer service

Cost control

Operations management

Tools

Microsoft Office Suite

Job description

Description

We are looking for qualified, friendly, motivated, and detail-oriented General Managers — true leaders — to join our highly skilled and fast-growing management team!

CC Holdings Restaurant Group offers:

• Weekly pay
• Bonus programs
• PTO
• Insurance contributions
• 401(k)
• Employee discounts
• Growth opportunities

We are a locally owned and operated restaurant group with café locations throughout the Indianapolis area.

At CC Holdings, our team is dedicated to serving both guests and team members through our HEART Culture:

• Heartfelt
• Efficient
• Accountable
• Respectful
• Team-Oriented

We strive to build strong connections within the communities we serve while providing healthy food options, gourmet coffee, espresso drinks, and smoothies.

We believe that successful companies begin with strong leadership and exceptional employees.

Creating a culture of hospitality is our top priority. If you are looking for a rewarding opportunity and possess the qualities of a respected, accountable, and motivated leader,

Schedule & Location Details

This position is located at the Indianapolis International Airport and operates:

• Monday through Sunday (Nights and Weekends)
• 5:00 AM - 11 PM (Shifts Vary)

TARGET START DATE

The anticipated start date for this position can range from October through December, depending on hiring and onboarding timelines.

Requirements

• Proven ability to increase sales and drive business growth
• Strong team building and leadership skills
• Experience with employee scheduling and labor management
• Knowledge of product ordering, inventory management, and setting pars
• Experience with P&L reconciliation and cost control
• Excellent customer service and hospitality skills
• Promotes and embodies the company's 'Heart Culture.'
• Provides an exceptional overall customer experience
• Identifies operational challenges and coaches team members on solutions
• Consistently delivers high levels of service and hospitality
• Motivates team members to exceed customer expectations and sales goals
• Assists the team in achieving positive sales and profit trends
• Adheres to all company policies and procedures
• Proficient in all café operations, including food preparation, smoothies, specialty drinks, and prep work
• Demonstrates sound decision-making during uncertain or high-pressure situations
• Excellent communication and active listening skills
• Passionate and knowledgeable about food and hospitality
• Responds to opportunities and operational needs with urgency
• Technically proficient in Microsoft Office Suite
• Capable of managing a team of 20+ employees
• Experience overseeing daily operations
• Ability to manage labor costs, food costs, and waste control
• Ability to lead, coach, and develop a management team
• Ensures food quality standards and positive guest experiences

Position Qualifications

• Minimum of 5 years of experience in the food industry
• Minimum of 5 years of management experience

Essential Functions & Physical Requirements

The essential functions of this position may include standing and walking for extended periods, moving throughout the restaurant and work areas, preparing and handling food, operating restaurant equipment, interacting with customers and team members, maintaining cleanliness and sanitation standards, and performing other duties necessary for the operation of the restaurant.

The position may require lifting, carrying, pushing, or pulling items consistent with the requirements of the role. Employees must be able to perform the essential functions of the position, with or without reasonable accommodation.

Reasonable accommodation may be available for qualified individuals with disabilities. Accommodation requests will be evaluated on an individualized basis in accordance with applicable law.