General Manager - 5 Times Square, New York, NY 10036

Rose Associates Inc.; New York (NY); On-site; USD 225,000 - 250,000; Full time

Job summary

Rose Associates Inc. is seeking an accomplished General Manager to lead a landmark 38-story Times Square tower redevelopment, delivering up to 1,250 residences and 37,000 sq ft of retail.

You will drive hospitality-driven resident experiences, oversee operations in a mixed-use setting, and build a high-performing team focused on service and financial performance.

Qualifications

• Minimum 15+ years in multifamily property management with senior leadership.
• Experience with luxury properties, lease-ups, new construction, or repositioning projects.
• Bachelor’s degree or equivalent experience.
• NY license or ability to obtain within 120 days; active license holders must register with Rose on hire.

Responsibilities

• Oversee residential operations during conversion and lease-up, establishing service standards and infrastructure.
• Direct budgeting, forecasting, financial reporting, and vendor relationships to maximize asset value.
• Lead and develop property leadership, building staff, and leasing operations in a unionized environment.
• Coordinate with ownership, commercial and retail stakeholders, and internal teams on operations, capital projects, and regulatory compliance.
• Create a hospitality-driven culture to enhance resident satisfaction, engagement, and retention.

Skills

Property management leadership

Lease-ups & repositioning

Financial forecasting

Vendor management

Regulatory compliance

Staff development

Education

Bachelor’s degree or equivalent

New York real estate license or ability to obtain in 120 days

Tools

Yardi

On-Site

iLuvLeasing

MS Office

Job description

An Iconic Address. A New Era of Manhattan Living.

Rose Associates is seeking an accomplished General Manager to lead one of New York City’s most ambitious office-to-residential transformations. Located in a landmark 38-story Times Square tower, this high-profile redevelopment is planned to deliver up to 1,250 residences alongside approximately 37,000 square feet of retail space.

This is more than a traditional property management role. It’s a rare opportunity to help bring an extraordinary residential destination to life, shape its operational identity, and establish a hospitality-driven experience from the ground up.

Working closely with ownership and senior leadership, you’ll oversee residential operations, navigate the complexities of a mixed-use environment, and build a high-performing team focused on exceptional service and financial performance.

The Opportunity

• Build Something Exceptional: Lead residential operations through a major conversion and lease-up, establishing service standards, operational infrastructure, and a distinctive resident experience.
• Own Performance: Direct budgeting, forecasting, financial reporting, vendor relationships, and operational initiatives that maximize asset value.
• Lead the Team: Recruit, develop, and oversee property leadership, building personnel, and leasing operations, including labor relations in unionized environments.
• Navigate Complexity: Partner with ownership, commercial and retail stakeholders, and internal teams to coordinate building operations, capital projects, maintenance, and regulatory compliance.
• Elevate the Experience: Create a hospitality-driven culture that strengthens resident satisfaction, engagement, and retention.

Who We’re Looking For

• An experienced NYC real estate leader who combines operational expertise, financial acumen, and a genuine passion for hospitality.
• 15+ years of multifamily property management experience, including senior leadership responsibilities.
• Proven experience with luxury residential properties, lease-ups, new construction, or major repositioning projects.
• Strong understanding of NYC building operations, building systems, regulatory requirements, and union labor relations.
• Experience managing complex assets, ideally with commercial or retail components.
• Demonstrated success building teams, managing budgets, and delivering exceptional resident experiences.
• Bachelor’s degree in a related field or equivalent experience.
• Proficiency in Microsoft Office and property management platforms, including Yardi, On-Site, and iLuvLeasing.
• Valid New York State real estate license or ability to obtain one within 120 days of employment. Active license holders must register their license with Rose Associates upon hire.
• Authorization to work in the United States.

Compensation & Benefits

$225,000 – $250,000 annual base salary, plus significant performance-based incentive compensation opportunities, and a comprehensive benefits package.

Why Rose Associates?

Founded in 1925, Rose Associates has spent more than a century shaping New York City’s residential landscape. Today, we continue to transform distinctive properties while investing in innovation, technology, and exceptional talent.

Some opportunities allow you to manage an exceptional property. This one allows you to help create it.

Join Rose Associates and help define the next chapter of 5 Times Square.

Work Environment & Equal Employment Opportunity

This is an on-site position requiring regular property inspections, staff supervision, interaction with residents and stakeholders, and coordination of building operations and emergency responses. Essential functions may require navigating stairs, working in varying environmental conditions, and entering residential areas where domestic pets are present. Evening and weekend availability may be required.

Candidates must be able to perform the essential functions of the position, with or without reasonable accommodation.

Rose Associates is an Equal Opportunity Employer committed to providing equal employment opportunities without regard to any characteristic protected by applicable federal, state, or local law. Reasonable accommodations are available to qualified applicants and employees in accordance with applicable law. Applicants requiring accommodation during the hiring process may contact Human Resources.