General Manager 5 - Food

Sodexo; Smithfield (NC); On-site; USD 100,000 - 115,000; Full time

Job summary

Sodexo seeks a General Manager 5 - Food to lead extensive food service operations at UNC Johnston Smithfield Hospital in Smithfield, NC. You will drive performance, budgeting, and client relationships across large teams in a healthcare setting.

The role emphasizes strategic leadership, operational excellence, and the ability to influence across organizational boundaries to deliver best-in-class food service experiences.

Qualifications

• Proven experience leading large-scale, multi-unit food service operations with a focus on quality, service, and compliance.
• Strong leadership skills with a track record of building high-performing teams and managing performance.
• Advanced financial acumen including budgeting, forecasting, and cost management.

Responsibilities

• Oversee daily food service operations across one or more sites with a focus on service excellence and compliance.
• Guide teams, manage financial performance, and build strong client partnerships while driving strategic initiatives.
• Influence and negotiate with stakeholders to achieve business objectives and growth.

Skills

Leadership

Financial acumen

Budgeting

Forecasting

Client relationships

Strategic thinking

Operational agility

Education

Bachelor’s degree or equivalent experience

Job description

Sodexo is seeking an experienced General Manager 5 - Food to lead daily operations for our food team at UNC Johnston Smithfield Hospital located in Smithfield, NC.

UNC Johnston Smithfield Hospital is licensed for 179 medical/surgical beds and 26 behavioral health beds. It includes a 24/7 emergency department and various outpatient services.

About the job

In this high-impact leadership role, you’ll be responsible for overseeing large-scale food service operations across one or more sites, ensuring excellence in service, quality, and compliance. You’ll guide teams, manage financial performance, and cultivate strong client partnerships while driving strategic initiatives that support growth and customer satisfaction.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $100000 per year - $115000 per year

Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What’s in it for you

• Lead large, complex operations where your strategic thinking and leadership truly make a difference.
• Shape a high-performing team culture focused on accountability, innovation, and service excellence.
• Collaborate closely with senior stakeholders to influence long-term operational success.
• Own and impact financial performance through effective budgeting, forecasting, and cost management.
• Be part of a purpose-driven organization where your leadership supports health, wellbeing, and satisfaction.
• Gain exposure to enterprise-level initiatives and cross-functional collaboration opportunities.
• Make a lasting mark by helping to define and deliver best-in-class food service experiences.

What you’ll bring

• Proven experience leading large-scale, multi-unit food service operations with a focus on quality, service, and compliance.
• Exceptional leadership skills with a track record of developing strong teams and fostering a culture of engagement and performance.
• Advanced financial acumen, including expertise in budgeting, forecasting, and managing performance targets.
• Client relationship management skills and the skillset to influence key stakeholders at all levels.
• A strategic mindset paired with hands-on operational agility to drive results in dynamic, high-volume environments.

Requirements

• Education Requirement: Bachelor’s degree or equivalent experience
• Management Experience: 5 years
• Related Experience: 4-5 years

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.