Food Operations Manager 2

Sodexo; Wilmington (NC); On-site; USD 59,000 - 69,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) Matching

Paid Time Off

Job summary

Sodexo is seeking an experienced Food Operations Manager 2 for Novant Health New Hanover Orthopedic Hospital in Wilmington, NC. This leadership role focuses on daily culinary operations, delivering exceptional service to patients, visitors, and staff.

You will drive operational performance, financial results, and client satisfaction through team leadership, safety oversight, and strategic execution in a high-volume dining environment.

Qualifications

• Associate degree or equivalent experience required.
• 2–3 years of management experience.
• 2–3 years of related food service experience.

Responsibilities

• Oversee on-site food service operations daily.
• Lead, coach, and develop on-site teams.
• Drive operational performance and financial results.
• Ensure safety standards and HACCP compliance.
• Collaborate with clients to meet contract goals.

Skills

Team leadership

HACCP knowledge

Service excellence

Operational planning

Culinary innovation

Education

Associate degree or equivalent

Job description

Join a team where your leadership makes a meaningful impact. Sodexo is seeking an experienced Food Operations Manager 2 at Novant Health New Hanover Orthopedic Hospital

Part of the Novant Health System, NHNH Ortho is a 94-bed, award-winning medical center in Wilmington, NC. This is an exciting opportunity to daily culinary operations while enhancing patient, visitor, and staff dining

About The Job

Join a leadership role responsible for overseeing on-site food service operations and delivering exceptional service outcomes. This position drives operational performance, financial results, and client satisfaction through effective team leadership, safety oversight, and strategic execution.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $58600 per year - $68600 per year

What's In It For You

• Lead a high-performing team that directly impacts client satisfaction and daily experiences.
• Influence operational excellence through hands-on leadership and strategic planning.
• Manage high-volume dining operations with visibility across service, safety, and financial outcomes.
• Champion sustainability, culinary quality, and continuous improvement initiatives.
• Partner closely with clients to strengthen relationships and deliver on contractual commitments.
• Gain professional growth through ownership of operations, people development, and long-term planning.

What You'll Bring

• Experience leading, training, and developing on-site food service teams.
• Knowledge of HACCP standards, regulatory compliance, and high-volume dining environments.
• Hospitality-focused approach centered on service quality and customer experience.
• Experience planning and executing operational and strategic initiatives aligned with client goals.
• Creative mindset supporting culinary innovation, sustainability, and team engagement.

Requirements

• Education Requirement: Associate degree or equivalent experience
• Management Experience: 2 - 3 years
• Related Experience: 2 - 3 years

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.