General Manager 5 - Food

Sodexo Group; Chicago (IL); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a strategic General Manager to lead food service operations in Chicago. This role demands exceptional leadership and financial skills, focusing on delivering outstanding customer experiences and operational excellence. The ideal candidate will innovate catering practices and maintain high-level client relationships, ensuring top-tier service quality. Join a company committed to improving quality of life through diverse and inclusive practices, while enjoying a competitive compensation package and career growth opportunities.

Benefits

Medical, Dental, Vision Care

401(k) Plan with matching contributions

Paid Time Off

Career growth opportunities

Tuition reimbursement

Qualifications

• 5+ years of management experience in food service or catering.
• Strong financial skills and ability to manage budgets.

Responsibilities

• Oversee café, catering, and food delivery services.
• Manage financial outcomes and client satisfaction.

Skills

Leadership Skills

Financial Acumen

Client Relations

Communication Skills

Customer Service

Education

Bachelor’s Degree

Job description

Role Overview

SodexoMagic is a joint venture between NBA Hall of Famer Earvin “Magic” Johnson and Sodexo, delivering creative solutions across communities for nearly 20 years. We provide top-tier food, facilities management, and integrated services to various sectors including corporate, healthcare, education, and aviation lounges.

We are seeking a strategic and experienced General Manager for our client in Chicago, Illinois. This role oversees food service and catering operations, focusing on operational excellence, service quality, and innovation. The ideal candidate will have a strong background in corporate food service, financial skills, and a passion for exceptional customer experiences emphasizing user experience, efficiency, and hospitality.

This location offers breakfast and lunch Monday through Friday and catering services five days a week, including evening events. The role requires quarterly overnight travel to Detroit.

What You'll Do

• Oversee and innovate café, catering, and food delivery services
• Manage Sodexo systems, financial outcomes, and client satisfaction
• Innovate retail offerings, marketing strategies, and sustainable catering practices
• Develop and maintain high-level client and customer relationships

What We Offer

Compensation is competitive and based on education, experience, skills, and training. Sodexo offers a comprehensive benefits package, including:

• Medical, Dental, Vision Care, and Wellness Programs
• 401(k) Plan with matching contributions
• Paid Time Off and holidays
• Career growth opportunities and tuition reimbursement

Additional information is provided upon hire.

What You Bring

• Exceptional leadership, communication, presentation, negotiation, and client relations skills, with the ability to work across organizational levels
• Strong interpersonal skills with a focus on maintaining positive client relations; perceptive leadership with attention to detail in food quality, presentation, and customer service
• Financial acumen with experience managing budgets
• Service-oriented mindset, providing excellent customer service in a welcoming dining environment
• Experience in Food and Beverage or catering, including executive dining, with a deep understanding of catering delivery technicalities

Who We Are

Sodexo aims to create a better everyday for everyone, improving quality of life and contributing to community progress. We partner with clients to deliver memorable experiences through food service, catering, facilities management, and other solutions worldwide.

We value diversity and inclusion, treating everyone fairly and with respect. Our commitment to equal employment opportunities ensures a welcoming environment for all employees. If assistance is needed during the application process, please complete this form.

Qualifications & Requirements

Minimum Education: Bachelor’s Degree or equivalent experience
Minimum Management Experience: 5 years
Minimum Functional Experience: 5 years