General Manager (4231) - 4412 Monarch Way

Domino's; Norfolk (VA); On-site; USD 47,000 - 63,000; Full time

Job summary

Domino's Pizza General Managers are the backbone of our business, responsible for leading their store team, upholding customer service standards, and maintaining product quality in a fast-paced environment.

This full-time role requires weekend work and several closing shifts. The position offers growth paths into franchise ownership or corporate tracks, with performance-based bonuses tied to store results. Starting salary is $55,000 per year, with incentives based on profitability.

Qualifications

• Train and develop a team to execute store operations.
• Schedule employees, place store food orders, and manage inventory.
• Maintain exceptional product quality and respond promptly to customer concerns.
• Ensure store calls are answered after the first ring and follow Domino’s policies.
• Work non-negotiable weekends with a minimum of 5 closing nights per week (Fri–Sun).

Responsibilities

• Train and develop a team to execute store operations.
• Schedule employees, place store food orders, and manage inventory.
• Maintain exceptional product quality and respond promptly to customer concerns.
• Ensure store calls are answered after the first ring and follow Domino’s policies.
• Work non-negotiable weekends with a minimum of 5 closing nights per week (Fri–Sun).

Skills

Team Leadership

Scheduling

Inventory Management

Customer Focus

Product Quality

Job description

General Manager (4231) - 4412 Monarch Way

• Full-time
• Job Category Org: Store General Manager

Our Domino's Pizza General Managers are the backbone of our business. General Managers handle all aspects of running a Domino's Pizza store, including:
● Leading their team.
● Setting high standards for customer service.
● Maintain exceptional product quality standards.

Essential Job Functions & Schedule
● Team Leadership: Possess the ability to train and develop a team.
● Operations & Inventory: Able to make employee schedules, place store food orders, and maintain inventory.
● Customer & Product Focus:
◦ Ensure exceptional product quality above all.
◦ Able to respond promptly to customer concerns.
◦ Keep store employees in proper image.
◦ All store calls must be answered after the first ring.
◦ Must be able to follow Team Sharma Domino’s Policies and work together as a team.
● Schedule Requirements (Non-Negotiable): Must work weekends and a minimum of 5 closing nights a week, including Friday, Saturday, and Sunday.

Career Path and Opportunities
We offer unparalleled opportunities for growth:
● Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. To be eligible, individuals must have successfully managed a Domino's Pizza store for at least one year.
● Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.

Compensation
Great Pay! Our General Managers receive a competitive annual salary of $55,000. In addition, managers are eligible to earn performance-based bonuses and incentives tied to the store's overall performance and profitability.

General Requirements
● Must be at least 18 years old.
● Must have valid U.S employment authorization.
● Prior management experience is a plus.
● Ability to work in a fast-paced, high-volume environment and handle multiple tasks simultaneously.
● Demonstrates a friendly demeanor, motivational skills, and enthusiasm.
● Organized and efficient in time management.
● Preferred restaurant experience.

Physical Requirements
This role requires physical activity, including but not limited to:
● Standing and Walking: Most tasks are performed from a standing position. Delivery personnel must travel between the store, delivery vehicle, and customer's location.
● Lifting and Carrying:
◦ Lifting cases of ingredients and supplies weighing up to 50 pounds.
◦ Carrying bulk items, such as 30 pounds of pizza sauce, and three trays of pizza dough at a time (approx. 12 pounds per tray).
◦ Cases are lifted from the floor and stacked onto shelves up to 72" high.
● Bending and Reaching:
◦ Forward bending at the waist is necessary at the pizza assembly station and when stocking ingredients.
◦ Reaching is performed continuously (up, down, and forward).
◦ Occasional reaching above 72" to turn on/off oven controls or lift/lower objects to and from shelves.
◦ Occasional crouching or squatting to stock shelves and clean low areas.
● Other Activities: Infrequently navigating stairs or climbing a ladder for maintenance. Pushing and pulling trays on dollies (requiring up to 7.5 pounds of force).
● Equipment Used: Pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter, and pizza peel.