General Manager (4201) - 7701 Hampton Blvd

Domino's; Norfolk (VA); On-site; USD 50,000 - 61,000; Full time

Job summary

Domino's Norfolk is seeking a full-time General Manager to lead store operations, drive guest satisfaction, and uphold product quality. You will train and develop a team, manage schedules, and oversee inventory to ensure smooth daily performance.

This role requires weekend work and at least five closing nights weekly. The compensation includes a competitive $55,000 salary plus performance bonuses, with opportunities for franchising and corporate paths within the Domino's network.

Qualifications

• Lead and train a team to deliver strong performance.
• Manage employee scheduling and store food orders with inventory control.
• Maintain exceptional product quality and respond to customer concerns.
• Follow store policies and work effectively as part of a team.
• Work in a fast-paced, high-volume environment with multiple tasks.

Responsibilities

• Lead daily store operations and supervise team members.
• Schedule employees, place orders, and control inventory.
• Ensure exceptional customer service and product quality.
• Respond promptly to customer concerns and maintain store image.
• Ensure all store calls are answered promptly and staff adheres to policies.

Skills

Team Leadership

Operations Management

Inventory Control

Customer Service

Scheduling

Communication

Job description

• Full-time
• Job Category Org: Store General Manager

Company Description

Our Domino's Pizza General Managers are the backbone of our business. General Managers handle all aspects of running a Domino's Pizza store, including:

• Leading their team.
• Setting high standards for customer service.
• Maintain exceptional product quality standards.

Job Description

Essential Job Functions & Schedule

• Team Leadership: Possess the ability to train and develop a team.
• Operations & Inventory: Able to make employee schedules, place store food orders, and maintain inventory.
• Customer & Product Focus:
• Ensure exceptional product quality above all.
• Able to respond promptly to customer concerns.
• Keep store employees in proper image.
• All store calls must be answered after the first ring.
• Must be able to follow Team Sharma Domino’s Policies and work together as a team.
• Schedule Requirements (Non-Negotiable): Must work weekends and a minimum of 5 closing nights a week, including Friday, Saturday, and Sunday.

Career Path and Opportunities

• Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. To be eligible, individuals must have successfully managed a Domino's Pizza store for at least one year.
• Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.

Compensation

• Great Pay! Our General Managers receive a competitive annual salary of $55,000. In addition, managers are eligible to earn performance-based bonuses and incentives tied to the store's overall performance and profitability.

Qualifications

General Requirements

• Must be at least 18 years old.
• Must have valid U.S employment authorization.
• Prior management experience is a plus.
• Ability to work in a fast-paced, high-volume environment and handle multiple tasks simultaneously.
• Demonstrates a friendly demeanor, motivational skills, and enthusiasm.
• Organized and efficient in time management.
• Preferred restaurant experience.

Physical Requirements

• Standing and Walking: Most tasks are performed from a standing position. Delivery personnel must travel between the store, delivery vehicle, and customer's location.
• Lifting and Carrying:
• Lifting cases of ingredients and supplies weighing up to 50 pounds.
• Carrying bulk items, such as 30 pounds of pizza sauce, and three trays of pizza dough at a time (approx. 12 pounds per tray).
• Cases are lifted from the floor and stacked onto shelves up to 72" high.
• Bending and Reaching:
• Forward bending at the waist is necessary at the pizza assembly station and when stocking ingredients.
• Reaching is performed continuously (up, down, and forward).
• Occasional reaching above 72" to turn on/off oven controls or lift/lower objects to and from shelves.
• Occasional crouching or squatting to stock shelves and clean low areas.
• Other Activities: Infrequently navigating stairs or climbing a ladder for maintenance. Pushing and pulling trays on dollies (requiring up to 7.5 pounds of force).
• Equipment Used: Pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter, and pizza peel.