General Manager - 342

Socket.dev; Ames (IA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) with company match

Paid Time Off

Employee discounts

Employee assistance program

Will preparation + travel assistance

Job summary

Jiffy Lube - Premium Velocity Auto (PVA) is seeking a high‑energy General Manager to lead a fast‑paced auto service center. You’ll drive daily operations, deliver an exceptional customer experience, and develop a motivated team while ensuring profitability and adherence to standards.

If you’re a strong communicator, hands‑on leader, and growth‑minded, this role offers meaningful impact, comprehensive benefits, and opportunities to advance within a national service network.

Qualifications

• 1+ year of retail service management experience
• Strong English communication (written and verbal)
• Ability to use computers, online tools, and documentation systems
• High school diploma or equivalent

Responsibilities

• Open and close the store while maintaining a clean, organized workspace.
• Hire, train, schedule, and coach team members — including evaluations and disciplinary actions.
• Drive financial performance: sales growth, profitability, and customer retention.
• Oversee cash handling, register reconciliation, and bank deposits.
• Complete paperwork for sales, cash receipts, and employee records.
• Monitor inventory, prevent shrinkage, and manage supply orders.
• Deliver outstanding customer service and resolve escalated concerns.
• Assist with automotive maintenance services and operate various vehicle types.
• Enforce safety standards and maintain OSHA and environmental compliance.
• Report workers’ compensation claims.
• Perform additional tasks as directed by the District Manager.

Skills

Retail service management

People leadership

Customer service

Communication

Education

High school diploma or equivalent

Tools

Computers & online tools

Documentation systems

Job description

Jiffy Lube Is Hiring for a General Manager!

Lead a High‑Performance Team and Accelerate Your Career!

Premium Velocity Auto (PVA) / Jiffy Lube is seeking an energetic, people‑focused General Manager to lead a fast‑paced automotive service center. If you’re a strong communicator, team builder, and operational leader, this role is for you!

Position: General Manager

The General Manager oversees daily operations for a single automotive service center, ensuring smooth execution, exceptional customer experience, team development, and overall profitability — all while upholding PVA and Jiffy Lube standards.

This is a hands‑on leadership role for someone who thrives in a dynamic, customer‑driven environment.

What You’ll Do (High‑Impact Responsibilities)

• Open and close the store while maintaining a clean, organized, professional workspace
• Hire, train, schedule, and coach team members — including performance evaluations and disciplinary actions
• Drive financial performance: sales growth, profitability, and customer retention
• Oversee cash handling, register reconciliation, and bank deposits
• Complete paperwork for sales, cash receipts, and employee records
• Monitor inventory, prevent shrinkage, and manage supply orders efficiently
• Deliver outstanding customer service and resolve escalated concerns
• Assist with automotive maintenance services and operate various vehicle types
• Enforce safety standards and maintain OSHA and environmental compliance
• Report workers’ compensation claims
• Perform additional tasks assigned by the District Manager

Requirements

• Valid U.S. driver’s license; authorized to work in the U.S.
• 1+ year of retail service management experience (KPIs, budgeting, calculations)
• Strong English communication (written and verbal)
• Ability to use computers, online tools, and documentation systems
• Ability to stand long periods; lift 50+ lbs.; bend, reach, crawl, climb stairs
• Comfortable in enclosed or semi‑outdoor work environments
• High school diploma or equivalent

Qualifications

• Strong customer service and communication skills
• Dependable leadership with attention to detail
• Growth‑minded, willing to train and develop
• Ability to multitask in a fast‑paced environment
• Strong safety awareness

Full‑Time Benefits

• Employer/employee‑funded medical, dental, and vision plans
• Prescription coverage + telemedicine
• Employer‑funded basic life and AD&D
• Paid Time Off
• 401(k) with company match
• FSA and Dependent Care FSA

Added Perks

• Bonuses for Jiffy Lube University (JLU) training completion
• Monthly performance‑based bonuses
• Employee discounts on parts and services
• Employee Assistance Program
• Will preparation + travel assistance

Ready to Lead With Impact?

Bring your leadership, drive, and passion for people — we’ll bring the growth, support, and opportunity.

Equal Opportunity Employer

Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.