General Manager - 416

Jiffy Lube; Pittsburgh (Allegheny County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus training programs

Employee discounts

Employee Assistance Program

Job summary

Jiffy Lube LLC. / Premium Velocity Auto (PVA) is seeking a General Manager to lead a fast-paced automotive service center in Pittsburgh. You will build a high-performing team, deliver excellent customer service, and drive profitability while upholding brand standards.

This hands-on leadership role requires strong communication, retail management experience, and a commitment to safety. Competitive benefits include growth opportunities and employee discounts.

Qualifications

• 1+ year of retail service management experience.
• Excellent written and verbal English communication.
• Strong leadership and people-development skills.

Responsibilities

• Open and close the store daily and keep a clean, professional workspace.
• Hire, train, schedule, and coach team members; conduct evaluations.
• Drive financial performance: sales growth and profitability.
• Oversee cash handling, reconciliations and deposits.
• Process sales, receipts, and employee records accurately.
• Manage inventory, shrinkage, and supply orders.
• Deliver outstanding customer service and resolve issues.
• Support automotive maintenance services and safety compliance.

Skills

Retail management

English communication

Leadership

Customer service

Education

High school diploma

Job description

Jiffy Lube LLC. / Premium Velocity Auto (PVA) Is Hiring for a General Manager!

Lead a High‑Performance Team and Accelerate Your Career!

Jiffy Lube LLC. / Premium Velocity Auto (PVA) is seeking an energetic, people‑focusedGeneral Managerto lead a fast‑paced automotive service center. If you're a strong communicator, team builder, and operational leader, this role is for you!

The General Manager oversees daily operations for a single automotive service center, ensuring smooth execution, exceptional customer experience, team development, and overall profitability — all while upholding PVA and Jiffy Lube standards.

This is a hands‑on leadership role for someone who thrives in a dynamic, customer‑driven environment.

What You'll Do (High‑Impact Responsibilities)

• Open and close the store while maintaining a clean, organized, professional workspace
• Hire, train, schedule, and coach team members — including performance evaluations and disciplinary actions
• Drivefinancial performance: sales growth, profitability, and customer retention
• Oversee cash handling, register reconciliation, and bank deposits
• Complete paperwork for sales, cash receipts, and employee records
• Monitor inventory, prevent shrinkage, and manage supply orders efficiently
• Deliver outstanding customer service and resolve escalated concerns
• Assist with automotive maintenance services and operate various vehicle types
• Enforce safety standards and maintain OSHA and environmental compliance
• Perform additional tasks assigned by the District Manager

Requirements

• Valid U.S. driver's license; authorized to work in the U.S.
• 1+ year of retail service managementexperience (KPIs, budgeting, calculations)
• Strong English communication (written and verbal)
• Ability to use computers, online tools, and documentation systems
• Ability to stand long periods; lift 50+ lbs.; bend, reach, crawl, climb stairs
• Comfortable in enclosed or semi‑outdoor work environments
• High school diploma or equivalent

Qualifications

• Strong customer service and communication skills
• Dependable leadership with attention to detail
• Growth‑minded, willing to train and develop
• Ability to multitask in a fast‑paced environment
• Strong safety awareness
• Employer/employee‑fundedmedical, dental, and visionplans
• Employer‑fundedbasic life and AD&D
• Paid Time Off
• 401(k) with company match
• FSA and Dependent Care FSA

Added Perks

• Bonuses for Jiffy Lube University (JLU) training completion
• Employee discounts on parts and services
• Employee Assistance Program

Ready to Lead With Impact?

Bring your leadership, drive, and passion for people — we'll bring the growth, support, and opportunity.

Equal Opportunity Employer

Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Location(s)

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