GENERAL MANAGER 3

Apria, Inc.; Miamisburg (OH); On-site; USD 111,000 - 119,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) Plan

Flexible Spending Accounts

Parental leave

Domestic partner benefits

Well-being programs

Job summary

Accendra Health is seeking a General Manager to support sales efforts and oversee a branch’s daily operations, including P&L responsibilities, customer relationships, and service delivery in line with Apria’s objectives.

This leadership role requires strategic planning, strong financial acumen, and the ability to drive growth across key accounts. Travel up to 10% and residency within the primary area are expected. Salary range $111,313.00–$118,993.00 annually.

Qualifications

• Four year college degree or equivalent experience required.
• At least 5 years related experience is required.
• Must reside within an area of primary responsibility.

Responsibilities

• Full P&L responsibility for profit center(s) including both revenue and operating income.
• Collaborates with senior management to develop, review, update and implement business strategic planning, including sales and financial performance.
• Responsible for executing sales strategy and growth initiatives by personally building and maintaining relationships with key customers, helping sales team develop impactful territory plans and strategies, and assisting the sales staff to achieve results.
• Responsible for achieving key focus product starts budget and for cash collections.
• Utilizes technology and tools to their fullest capabilities in order to support and drive sales growth through exceptional service levels and optimize performance at the branch.
• Monitors staffing levels, expenditures, asset equipment utilization and inventory levels to ensure maximum profit margins.
• Ensures the effective operation and management of all functional areas of the branch such as customer service, collections, clinical, distribution, and supporting sales.
• Responsible for partnering with Managed Care counterpart to understand provider networks and grow market share.
• Monitors key performance indicators and is responsible for implementing corrective measures.
• Ensures operational procedures comply with federal, state, local and Joint Commission requirements.
• Responsible for providing a safe and healthful work environment and preventing injuries by leading and implementing the Safety & Risk Management program for the branch.
• Performs other duties as required.

Skills

Mentoring staff

Team leadership

Budgeting

Problem solving

Time management

Change management

Behavioral interviewing

Adaptability

Sales strategy

Financial acumen

Strategic vision

Results oriented

Communication skills

Education

Bachelor's degree or equivalent

Tools

Salesforce

Microsoft Office

Job description

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.

With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.

If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.

JOB SUMMARY

The General Manager (GM) is responsible for supporting sales efforts and will visit with HVT-high value customers and administration and efficient daily operation of the branch office, including operations, supporting sales through service levels, service, and safety in accordance with Apria’s objectives. This role has full P&L responsibility for their profit centers, including both revenue and operating income. In addition, the GM will communicate Apria values, strategies, and objectives, while assigning accountabilities, planning, monitoring, and appraising job results.

The anticipated salary range for this position is $111,313.00 - $118,993.00 annual. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Full P&L responsibility for profit center(s) including both revenue and operating income.
• Collaborates with senior management to develop, review, update and implement business strategic planning, including sales and financial performance.
• Responsible for executing sales strategy and growth initiatives by personally building and maintaining relationships with key customers, helping sales team develop impactful territory plans and strategies, and assisting the sales staff to achieve results.
• Responsible for achieving key focus product starts budget and for cash collections.
• Utilizes technology and tools to their fullest capabilities in order to support and drive sales growth through exceptional service levels and optimize performance at the branch.
• Monitors staffing levels, expenditures, asset equipment utilization and inventory levels to ensure maximum profit margins.
• Ensures the effective operation and management of all functional areas of the branch such as customer service, collections, clinical, distribution, and supporting sales.
• Responsible for partnering with Managed Care counterpart to understand provider networks and grow market share.
• Monitors key performance indicators and is responsible for implementing corrective measures.
• Ensures operational procedures comply with federal, state, local and Joint Commission requirements.
• Responsible for providing a safe and healthful work environment and preventing injuries by leading and implementing the Safety & Risk Management program for the branch.
• Performs other duties as required.

SUPERVISORY RESPONSIBILITIES

• Responsible for hiring, coaching, developing, and performance management of subordinate staff.
• Responsible for retention of sales and branch personnel through on-boarding, coaching, mentoring, and development.

Minimum Required Qualifications

Education and/or Experience

• Four year college degree or equivalent experience required.
• At least 5 years related experience is required.
• Must reside within an area of primary responsibility.

Certificates, Licenses, Registrations or Professional Designations

• N/A

SKILLS, KNOWLEDGE AND ABILITIES

• Effective mentoring of subordinate staff
• Must possess a keen ability to motivate and manage others with a positive mental outlook and forward thinking
• Financial management (budgeting)
• Strong problem solving skills
• Time management skills
• Change management skills
• Behavioral interviewing
• Ability to adjust quickly to business requirements
• Sales strategy execution
• Financial/business acumen
• Strategic vision
• Results driven
• Ability to communicate effectively in person, on the phone and electronically

Computer Skills

• CRM proficiency
• Proficient in Microsoft Office Suite

Language Skills

• English (reading, writing, verbal)

Mathematical Skills

• College level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data

PREFERRED QUALIFICATIONS

Certificates, Licenses, Registrations or Professional Designations

• Licensed Respiratory Therapist

Computer Skills

• Salesforce

Language Skills

• Bi-lingual (reading, writing ,verbal)

PHYSICAL DEMANDS

• Requires constant sitting with occasional standing and walking
• Requires the use of hands to write, use computers, and manipulate papers is constantly required
• Constant talking and hearing
• Specific vision abilities required include close vision, peripheral vision, and the ability to adjust focus
• Must occasionally lift and/or move up to 10 pounds

WORK ENVIRONMENT

• Travel up to 10% of the time

Teammate Benefits

As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are — through all of life’s stages. We’ve got you and your family covered with benefits that support your health, finances, and overall wellness.

Our Benefits Program Includes:

• Medical, dental, and vision care coverage
• Paid time off plan
• 401(k) Plan
• Flexible Spending Accounts
• Basic life insurance
• Short-and long-term disability coverage
• Accident insurance
• Teammate Assistance Program
• Paid parental leave
• Domestic partner benefits
• Mental, physical, and financial well-being programs

Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.