General Manager 2 - Patient Equipment Management

Sodexo Group; Palo Alto (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading company in facilities management is seeking a General Manager 2 of Patient Equipment Management for a prestigious healthcare provider in Palo Alto. The role involves directing soft facility services, ensuring compliance, and enhancing patient satisfaction. Ideal candidates will have strong leadership skills and a background in healthcare operations.

Benefits

Medical, Dental, Vision Care

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Career Growth Opportunities

Tuition Reimbursement

Qualifications

• 5 years management experience required.
• Experience in directing soft facility services within healthcare.

Responsibilities

• Strengthen relationships with key client stakeholders.
• Direct Patient Transport, PEMS, and SRC.
• Analyze patient satisfaction data and implement solutions.

Skills

Leadership

Customer Service

Process Improvement

Education

Bachelor’s Degree

Job description

Role Overview

Do you have a strong background in BioMed, Supply Chain, Facilities, Environmental Services and/or Patient Equipment Management (PEMS)? Ready to take your leadership to the next level?

Sodexo is seeking a General Manager 2 of Patient Equipment Management (PEMS) for Stanford Healthcare, Palo Alto, CA.

Bring your expertise in directing soft facility services within healthcare operations to this 800-bed hospital that is uniquely Stanford. Your knowledge of Patient Transportation, Patient Equipment Management Solutions (PEMS), Service Response Center (SRC) programs, and Environmental Services (EVS) will help achieve the first-class results we are seeking.

Stanford Health is a prestigious and celebrated healthcare innovator responsible for some of the most important medical advances of the 20th century, and this legacy continues today. With a focus on technology balanced by humanism, they have translated groundbreaking discoveries into novel treatments that are world renowned!

What You'll Do

• Harbor and strengthen lasting professional relationships with key client stakeholders.
• Identify and implement process improvement initiatives.
• Ensure employees demonstrate an active customer focus toward clients and patients.
• Be a trusted advisor with a customer service focus, while developing and motivating your team.
• Analyze patient satisfaction data, financial results, and implement solutions to achieve results.
• Direct Patient Transport, PEMS, and SRC; while being a patient and family champion.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care, and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• A stellar executive presence with strong client/employee relationship-building skills;
• An ability to develop and motivate a team to exceed client expectations;
• Ability to grasp situations in a rapidly changing environment and provide solutions;
• Experience directing soft facility services, Patient Transport, PEMS, SRC, and EVS within healthcare;
• Experience ensuring program compliance and controlling costs.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 Years