General Manager

PEAK Technical Services Inc.; Whittier (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

PEAK Technical Services Inc. is seeking a management-level candidate with a strong mechanical background in HVAC service, maintenance, installation, and sales to lead a fast-moving service, maintenance, and installation department in Western North Carolina.

The role directs overall business operations, financial performance, and project execution for HVAC, plumbing, piping, and mechanical service, with a focus on safety, profitability, and growth.

Qualifications

• 10 years of commercial mechanical contractor or construction management experience.
• Strong working knowledge of commercial HVAC, piping, plumbing systems, and local building codes.
• Bachelor's degree in Construction Management, Mechanical Engineering, Business Administration, or equivalent.
• Strong leadership, financial analysis, contract negotiation, and problem-solving abilities.

Responsibilities

• Oversee day-to-day business operations, project delivery, shop/fabrication management, and field safety protocols.
• Develop annual operating budgets, manage P&L, track job-costing metrics, and ensure profitability targets are met.
• Lead sales functions, drive regional business development goals, and build emerging construction or service trades.
• Mentor project managers, department heads, and skilled tradespeople while managing recruitment, training, and performance.

Skills

Leadership

Financial analysis

Contract negotiation

Problem solving

Education

Bachelor's degree in Construction Management or Mechanical Engineering or Business Admin

Tools

ServiceTitan

Jonas

FieldEdge

Job description

#Tech-Pro-Admin-01Job Summary

Located in the scenic mountains of Western North Carolina, this position offers a rewarding career surrounded by breathtaking views. This is a permanent, direct hire opportunity with excellent compensation and benefits for a management-level candidate with a solid mechanical background in HVAC service, maintenance, installation, and sales.

The role focuses on running highly efficient, fast-moving service, maintenance, and installation departments, directing overall business operations, financial performance, and project execution for HVAC, plumbing, piping, and mechanical service.

Key Responsibilities

• Operations Management: Oversee day-to-day business operations, project delivery, shop/fabrication management, and field safety protocols.
• Financial Oversight: Develop annual operating budgets, manage P&L (profit and loss), track job-costing metrics, and ensure profitability targets are met.
• Sales & Growth Strategy: Lead sales functions, drive regional business development goals, and build emerging construction or service trades.
• Team Leadership: Mentor project managers, department heads, and skilled tradespeople while managing recruitment, training, and performance.

Additional Responsibilities

• Maintenance Agreement Growth: Drive the sales, renewal, and pricing strategies for commercial preventative maintenance contracts.
• Dispatch & Fleet Efficiency: Oversee dispatch teams and GPS routing to maximize the daily billable hours of field technicians.
• Service P&L Management: Manage financial performance based on high-margin service tickets, hourly labor rates, and parts markups.
• On-Call Operations: Direct 24/7 emergency response protocols and rotating schedules for field service crews.

Technical & Operational Focus

• Asset Management: Ensure accurate tracking of client equipment history, warranty statuses, and life-cycle replacements.
• Service Software Proficiency: Manage field service management (FSM) software tools like ServiceTitan, Jonas, or FieldEdge.
• Technician Safety & Training: Lead regular safety tool-box talks and technical training sessions on diverse HVAC/plumbing equipment.
• Quoting & Small Projects: Oversee the rapid quoting and execution of equipment change-outs or repairs found during maintenance visits.

Qualifications & Requirements

• Experience: 10 years of commercial mechanical contractor or construction management experience.
• Technical Knowledge: Strong working knowledge of commercial HVAC, piping, plumbing systems, and local building codes.
• Education: Bachelor's degree in Construction Management, Mechanical Engineering, Business Administration, or equivalent field experience.
• Skills: Strong leadership, financial analysis, contract negotiation, and problem-solving abilities.

Additional Qualifications

• Experience: 8 years managing a service department or branch for a mechanical, HVAC, or plumbing contractor.
• Client Relations: Excellent skills in conflict resolution and managing long-term relationships with commercial property managers.
• Workforce Management: Proven ability to recruit, motivate, and retain skilled journeymen and service technicians in a competitive market.