General Manager

Mo' Bettahs; West Mead Township (PA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Free team meals & drinks

Employee discounts

Health, Vision, Dental & LifeInsurance

Job summary

Mo’ Bettahs in the United States is seeking a motivated restaurant leader to drive daily brand execution and supervise both FOH and BOH operations. You will ensure cleanliness, maintain high service standards, and coordinate weekly trainings and staff scheduling while promoting a collaborative, aloha-filled culture.

The role requires experience in managing up to 40 team members, strong communication skills, and a proven ability to develop talent.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED.
• Two or more years managing up to 40 team members in business or food management.
• Proven track record of promoting team members.
• Experience identifying and developing talent within a team.
• Ability to make difficult personnel decisions.
• Live by Mo’ Bettahs Values and the aloha spirit.
• Excellent verbal and written communication.
• Knowledge of Microsoft Office Suite.

Responsibilities

• Lead the execution of the brand daily.
• Be competent in all FOH & BOH positions.
• Ensure cleanliness of the restaurant, FOH & BOH.
• Drive Same Store Sales growth.
• Monitor line speed via transaction times.
• Serve as primary contact for customer service and reviews.
• Execute quality food following Mo’ Bettahs standards.
• Coordinate weekly meetings with leadership and trainers.
• Review weekly employee schedules.
• Complete weekly reports, ordering, inventory, etc.
• Know Mo’ Bettahs culture inside out.
• Follow health, safety, sanitation, and appearance standards.
• Ensure staff follow policies outlined in the handbook.

Skills

Verbal communication

Written communication

Microsoft Office

Team leadership

Staff training

Education

High school diploma or GED

Job description

At Mo’ Bettahs, we cherish our core values: Kuleana (Responsibility), Ho’okipa (Hospitality and Aloha), Ho'okuku (Competitiveness), Mo’omeheu (Culture), Miki’oi (Fine Craftsmanship), and Pono (Righteousness). These values embody the qualities of an ideal team player: hunger, kindness, energy, humility, and selflessness. We believe in taking responsibility for our actions, celebrating our unique Hawaiian culture, providing personable service, striving for excellence, and paying attention to detail.

What You’ll Do

• Lead the execution of the brand daily
• Competent in all FOH & BOH position
• Responsible for the cleanliness of the restaurant, FOH & BOH
• Responsible for Same Store Sales growth
• Responsible for line speed to be measured using transaction times
• Serve as primary point of contact for all customer service matters and responsible for overall customer reviews
• Handle the execution of quality food following proper procedures and Mo’ Bettahs standards
• Coordinate and lead weekly meetings with Manager in Training, Off-Premise Coordinator, and Certified Trainer
• Review weekly employee schedules
• Complete weekly reports, self-reporting, people PAR staffing guide, complete online ordering, inventory, etc.
• Have a thorough knowledge of the Mo’ Bettahs culture
• Follow all company standards for health, safety, sanitation, security, and maintain a neat and clean appearance
• Adhere to and ensure all employees follow proper policies and procedures as outlined in the employee handbook

What You’ll Need

• Be at least 18 years of age
• High school diploma or GED
• Two or more years managing up to 40 team members in business or food management
• Proven track record of successfully promoting team members
• Experience in identifying and developing talent within a team
• Ability to make difficult personnel decisions
• Perform other duties as assigned
• Live by and possess the Mo' Bettahs Values
• Exemplifies the aloha spirit with our customers, team members, and vendors
• Exceptional attention to detail
• Collaborative, growth mindset and partnership oriented
• Excellent verbal and written communication
• Able to motivate and lead staff
• Willingness to obtain trainings and obtain certifications as needed
• Ability to multitask and complete tasks in a timely, accurate manner
• Valid driver’s license
• Regular and predictable attendance
• Knowledge of Microsoft Office Suite (Outlook, Excel, Teams, Word, etc)

Compensation & Benefits

• Base Salary - $55k - $70k
• Monthly Bonus Potential - $1,000 – Annual bonus potential $13,000
• Bonus is based on hitting targets based on store metrics
• Monthly Stay Bonus Potential - $2,250 – Annual bonus potential $29,250
• Free Team Member Meals & Drinks While You Work
• Discount For You & Family/Friends When Not Working
• Health, Vision, Dental, & Life Insurance

Working Conditions

Position requires qualified individuals to see, hear and speak (verbally and audibly). Required to ascend and descend stairs; sit and stand for extended periods of time, lift up to 50 pounds, bend, stoop and kneel. May be required to work outside in various weather conditions. May be required to work on a computer for extended periods of time including viewing the screen, using a mouse and manipulating a keyboard with hands, reaching with arms. May be asked to drive or travel by car, air or other transportation for business purposes. Must be able to function effectively in a fast-paced working environment. Must be able to report to work responsive, free from sedatives, and in a non-sedative state. Must disclose prescribed and/or over-the-counter pharmaceuticals that may impair or affect the ability to perform the essential functions of the job. Natural and regular stressors occur on the job.

Mo' Bettahs is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, veteran status, or pregnancy.