General Manager

Marco; Waterford Charter Township (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Marco's Pizza is seeking a General Manager to lead our Waterford store. You will oversee daily operations, drive sales, manage budgets, and ensure excellent guest experiences.

This hands-on leadership role requires a strategic mindset, strong communication, and a passion for people development. As General Manager, you will be accountable for profitability and sustainable growth, while fostering a positive, guest-focused culture.

Qualifications

• 21+ years of age required.
• 2+ years of management experience required.
• High School Diploma or equivalent required.
• Valid driver’s license required.

Responsibilities

• Oversee day-to-day store operations and drive sales growth.
• Lead and develop store team to deliver excellent customer service.
• Maintain budgets and control expenses to ensure profitability.
• Set policies, processes and performance standards for the team.
• Recruit, train and evaluate staff to ensure high performance.

Skills

Leadership

Budgeting

Analytical thinking

Problem solving

Team development

Education

High School Diploma or equivalent

Job description

Join Marco's Pizza as a General Manager!

Join Marco's Pizza, one of the fastest-growing pizza companies in the U.S., as a General Manager! We're seeking a dynamic and results-driven leader to oversee all aspects of our store operations. As General Manager, you'll be responsible for building a high-performing team, driving sales, and ensuring every customer enjoys a delicious and memorable Marco's experience.

As General Manager, you'll be the heart of our store, responsible for leading your team to achieve operational excellence and exceed customer expectations. You'll be a hands-on leader, working alongside your team to deliver exceptional service and quality pizza. You'll also be responsible for the financial performance of your store, ensuring profitability and sustainable growth.

Responsibilities & Skills

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Outstanding organizational and leadership skills
• Problem-solving aptitude

Requirements

• Be at least 21 years of age
• 2+ years management experience
• High School Diploma or equivalent
• Valid driver’s license

Schedule Requirements

• Availability to work both day and evening shifts.
• Flexibility to work weekdays and weekends.

Why Join Marco's?

Our team culture focuses on a people-first approach, ensuring every team member feels respected, supported, and empowered. We’re passionate about doing things right, creating great experiences for our guests, and fostering a fun, friendly work environment. When you join Marco’s, you’ll work with people you respect, in a place you can be proud of.

Location - Waterford - MI - 5570 Cooley Lake Rd