Restaurant General Manager

Hoogland Restaurant Group; Hickory (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Bonuses

Medical Insurance

Life Insurance

Paid Time Off

401(k) Matching

Job summary

Hoogland Restaurant Group, the largest Marco’s Pizza franchise owner in the US, seeks a General Manager for one of its Marco’s Pizza locations in North Carolina. You will lead the team to deliver top-quality food, fast service, and excellent customer experience while driving sales and controlling costs.

The role focuses on people leadership, training, scheduling, and achieving KPIs. This is an on-site GM position with opportunities for growth within a growing franchise network.

Qualifications

• 3 years of leadership experience.
• 1 year of restaurant experience preferred.
• Ability to lead up to 20 team members.
• Willing to work about 50 hours per week including some Saturdays and Sundays.

Responsibilities

• Lead and develop people to execute outstanding product quality and customer service.
• Build sales and control costs for the restaurant.
• Maintain inventory, par levels, and perform weekly/end-of-period inventories.
• Create store Action Plans including marketing to improve the business.
• Ensure security and proper handling of deposits and store assets.

Skills

Leadership

People management

Hiring

Training

Customer service

Operations management

Job description

Do you love working with people? Are you looking for a fun environment where you can grow in your career? Marco’s Pizza is the premier pizza franchise in the United States and is seeking energetic, goal-oriented team members who are passionate about people and results! Join a management team that believes in our mission - serving one meal, one family, one neighborhood at a time. We strive to be better and faster than anyone else.

Hoogland Restaurant Group is the largest franchise owner of Marco’s Pizzas in the US with over 100 locations. We provide an environment where you will excel both professionally and personally and have opportunities to continue to grow with the company.

As the General Manager, you will lead and develop people to execute outstanding product quality and customer service, build sales and control costs for the restaurant.

What You Will Bring To The Role

People

• Demonstrate and reinforce Marco's leadership behaviors and values.
• Create an environment that promotes the company culture and philosophies to attract, retain and develop our people.
• Source and interview all store employees to ensure they will embrace our values, including a strong dedication to customer satisfaction.
• Training team members on company processes, customer service, and updated policies and procedures to ensure we are a world class operation.
• Ensure all aspects of human resources are followed including scheduling, payroll, benefits, performance reviews and reporting to the home office as requested.
• Plan and coordinate leadership team meetings with Assistant Manager, Shift Leads, and Manager in Training.

Product

• Ensure standards are maintained for product quality, service speed and quality, cleanliness and sanitation.
• Ensure appropriate inventory par levels and ordering system are in place.
• Complete weekly inventory.
• Complete end of period inventory.

Management

• Ensure standards are maintained for product quality, service speed and quality, cleanliness and sanitation.
• Complete inventory reporting, ensure appropriate inventory par levels are met and ordering system is in place.
• Accountable for creating store Action Plans including marketing to continuously improve the business.
• Accountable for weekly KPIs and plan to achieve goals
• Ensure the store and exterior of the property are maintained.
• Ensure proper security and verification procedures are met when handling deposits and the contents of the safe.

Requirements

• 3 years of leadership experience, required
• 1 year of restaurant experience, preferred
• Ability to lead up to 20 team members
• Willing to work about 50 hours per week including some Saturdays and Sundays

What We Will Offer To You

• Competitive compensation and benefits with opportunities to earn bonuses with exceptional performance
• Medical, Dental and Vision Insurance
• Company Paid Life Insurance
• Paid Time Off
• 401(k) with company match of 50%