General Manager

South Block; Washington (District of Columbia); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Unlimited Flex PTO

Free meals + 25% discount

Monthly parking reimbursement

Team-first culture

Quarterly bonus up to $10,000

Profit-sharing up to $12,000

Job summary

South Block in Washington, DC, is seeking a Head Coach to lead store operations, drive guest experiences, and develop a high-performing team. You will hire, train, and coach staff, build schedules that balance business needs with team welfare, and ensure smooth daily operations across shifts.

The role offers growth as the company opens new locations, with a people-first culture and coaching support to advance your leadership career in a fast-moving, customer-focused environment.

Qualifications

• 2+ years of management in the food & beverage industry.
• Hospitality-focused leadership to drive guest experiences.
• Able to stand for long periods and manage fast-paced operations.

Responsibilities

• Lead store operations with accountability for people and performance.
• Hire, train, and develop the team to deliver exceptional guest experiences.
• Create schedules aligning business needs with staff availability.
• Keep operations running smoothly and build future leaders.
• Nurture a people-first culture and ensure consistent standards.

Skills

Management experience

Hospitality mindset

People development

Hands-on leadership

Calm under pressure

Job description

Lead a team. Grow your career. Work with purpose.

South Block is growing fast, and we’re looking for leaders who want to be a part of our expansion. With new locations opening across the DMV and beyond, we’re looking for awesome people who want to build their career with us. At South Block, you’ll experience:

• A clear growth path that offers you the opportunity to grow your role and impact over time
• New store openings which means new opportunities to thrive in your role and beyond
• A people-first culture that provides you with hands‑on coaching, feedback, and development from your leaders to support your success

Why This Role is Different

This isn’t your typical General Manager role. Your title will be Head Coach, and you will:

• Lead all aspects of store operations - manage performance, people, and operations.
• Build and develop a high‑performing team - hire, coach, and develop future leaders.
• Nurture our culture - build a team and community that people love to be part of.
• Grow yourself – receive the support and guidance to expand your skills and career.

Our Core Values

• BELIEVE IN YOURSELF - Bring your authentic self every day.
• SPREAD GOOD VIBES - We’re about fist bumps, smiles, and meaningful connections.
• SMALL ACTS HAVE BIG IMPACTS – Every action, no matter how small, counts.
• WE ARE ONE BLOCK – We win together.
• Quarterly bonus potential up to $10,000/year
• Deferred profit-sharing up to $12,000/year

Plus:

• Unlimited Flex PTO
• Free shift meals + 25% discount
• Monthly parking reimbursement (select locations)
• A supportive, team‑first culture with reasonable hours

What You’ll Do

You’ll lead from the front - setting the tone, building the team, and driving results. This will look like:

• Leading your store with positive energy, accountability, and a focus on people and performance
• Hiring, training, and developing your team to deliver exceptional guest experiences on every shift
• Creating schedules that supports both the business and your team’s needs
• Keeping operations running smoothly
• Building future leaders and maintaining a strong internal bench

What You Bring

• 2+ years of management in the food & beverage industry
• Hospitality mindset - You have a passion for people, culture, and the guest experience
• Hands‑on leadership style
• Calm, flexible, and solution‑oriented in a fast‑paced environment
• Must be 18+ years old
• Ability to stand for long periods and lift up to 25 lbs
• A role that grows with you
• A team that supports and challenges you
• A company that invests in your future