General Manager

AC Hotel National Mall; Washington (District of Columbia); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Life insurance

Disability coverage

Marriott travel discounts

Professional development

Job summary

AC Hotel National Mall in Washington, DC is seeking an exceptional General Manager to lead the hotel’s pre-opening and opening efforts. This brand-new property will debut in Spring 2027 and requires a hands-on leader who can recruit and develop a leadership team, establish hotel culture, and drive guest satisfaction and financial performance from day one.

The GM will oversee pre-opening planning, opening execution, and ongoing operations, ensuring adherence to Marriott brand standards while

Qualifications

• Previous experience as a Hotel General Manager
• Pre-opening General Manager or hotel opening experience strongly preferred
• Marriott brand experience strongly preferred
• Experience leading full-service, lifestyle, or upscale select-service hotels
• Proven success improving RevPAR, GOP, guest satisfaction, and associate engagement
• Strong financial management and budgeting experience

Responsibilities

• Lead all phases of the hotel's pre-opening process
• Develop and execute the critical path for opening
• Recruit, hire, onboard, and develop the hotel's leadership and associate teams
• Establish operational standards that exceed Marriott brand expectations
• Drive revenue, profitability, and market share
• Partner with Sales, Revenue Management, and Marketing to maximize performance
• Deliver outstanding guest satisfaction and associate engagement scores
• Manage budgets, forecasting, labor, and financial performance
• Build relationships within the local Washington, DC community
• Ensure compliance with Marriott brand standards, safety regulations, and company policies

Skills

Leadership

Pre-opening

Strategic planning

Financial management

Team development

Communication

Job description

NEW AC Hotel National Mall | Washington, DC Opening Spring 2027

Lead the Opening. Build the Team. Define the Guest Experience.

An exciting new opportunity awaits an accomplished hospitality leader to oversee the opening of the brand-new AC Hotel National Mall, scheduled to debut in Spring 2027.

We are seeking an experienced General Manager with a passion for hotel openings, team development, operational excellence, and delivering exceptional guest experiences. If you've successfully led a Marriott hotel, managed a pre-opening, or are ready to bring your leadership expertise to one of Washington, DC's most anticipated hotel openings, we'd love to meet you.

This is a unique opportunity to build a hotel from the ground up—from recruiting your leadership team and establishing hotel culture to driving financial success and launching an outstanding guest experience from day one.

Position Summary

The General Manager is responsible for all aspects of the hotel's pre-opening planning, opening execution, and ongoing operations. This includes financial performance, guest satisfaction, associate engagement, sales strategy, revenue growth, and ensuring full compliance with Marriott brand standards.

The successful candidate is a hands-on leader who inspires teams, drives results, embraces accountability, and creates an exceptional workplace culture.

Primary Responsibilities

• Lead all phases of the hotel's pre-opening process
• Develop and execute the critical path for opening
• Recruit, hire, onboard, and develop the hotel's leadership and associate teams
• Establish operational standards that exceed Marriott brand expectations
• Drive revenue, profitability, and market share
• Partner with Sales, Revenue Management, and Marketing to maximize performance
• Deliver outstanding guest satisfaction and associate engagement scores
• Manage budgets, forecasting, labor, and financial performance
• Build relationships within the local Washington, DC community
• Ensure compliance with Marriott brand standards, safety regulations, and company policies

Preferred Qualifications

• Previous experience as a Hotel General Manager
• Pre-opening General Manager or hotel opening experience strongly preferred
• Marriott brand experience strongly preferred
• Experience leading full-service, lifestyle, or upscale select-service hotels
• Proven success improving RevPAR, GOP, guest satisfaction, and associate engagement
• Strong financial management and budgeting experience
• Exceptional leadership, coaching, and team-building skills
• Excellent communication and organizational abilities
• Passion for delivering memorable guest experiences

Compensation & Benefits

Base Salary:$150,000

Annual Bonus Opportunity : Up to 40%

Our benefits package includes:

• Medical, dental, and vision insurance
• Paid vacation and holidays
• 401(k) with company match
• Company-paid life insurance
• Short- and long-term disability coverage
• Marriott hotel travel discounts
• Employee Assistance Program
• Professional development and career advancement opportunities

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete required employment eligibility verification form (Form I-9) upon hire.

Source: Hospitality Online