General Manager

1-800-GOT-JUNK?; Village of East Syracuse (NY); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Dynamic work culture

Opportunities for professional development

Award-winning culture

Job summary

A leading junk removal company in East Syracuse, NY, seeks a General Manager to provide strategic leadership and oversee daily operations. The ideal candidate will have a Bachelor's degree, leadership experience in the service industry, and strong business skills. Responsibilities include managing logistics, mentoring a high-performing team, and developing marketing strategies. Join a dynamic culture with growth opportunities and be part of a recognized workplace for excellence.

Qualifications

• Proven experience in a leadership role, preferably in the waste management or service industry.
• Strong business acumen and strategic thinking skills.
• Ability to lead and inspire teams while driving results.

Responsibilities

• Provide strategic direction and leadership to the organization.
• Oversee day-to-day operations for logistics and customer service.
• Train and mentor a high-performing team.
• Develop and execute marketing strategies to attract customers.

Skills

Leadership

Strategic Planning

Operations Management

Customer Relationship Management

Education

Bachelor's degree in Business Administration, Management, or related field

Master's degree (preferred)

Job description

Company Overview: Southwind, owners of 1-800-GOT-JUNK?, is growing yet again and looking to add a General Manager at our East Syracuse, NY office! Are you looking for a dynamic, driven culture with abundant growth opportunities? We are the world's largest junk removal company with a focus on consistent growth and development. This is an extremely exciting time at Southwind as we continue to grow our existing locations and expand to new locations throughout North America!

Position: General Manager

Pay Range: $75,000 - $80,000 (Base Salary + Bonus Potential)

Key Responsibilities:

Leadership and Strategic Planning:

• Provide strategic direction and leadership to the organization in alignment with the company's mission, vision, and values.
• Develop and implement strategic plans, policies, and initiatives to drive business growth, profitability, and sustainability.

Operations Management:

• Oversee day-to-day operations, including logistics, fleet management, scheduling, and customer service, to ensure operational efficiency and excellence.
• Optimize processes, workflows, and procedures to improve productivity, quality, and customer satisfaction.

Team Leadership and Development:

• Train, mentor, and lead a high-performing team of front line teammates to deliver exceptional results and customer experiences.
• Foster a culture of collaboration, accountability, continuous learning, and professional development within the organization.

Customer Relationship Management:

• Address customer concerns, feedback, and inquiries in a timely and effective manner.

Compliance and Risk Management:

• Ensure compliance with regulatory requirements, safety standards, and company policies to mitigate risks and liabilities.

Business Development and Expansion:

• Develop and execute marketing strategies, promotional campaigns, and sales initiatives to attract and retain customers.

Qualifications:

• Bachelor's degree in Business Administration, Management, or a related field (Master's degree preferred).
• Proven experience in a leadership role, preferably in the waste management, logistics, or service industry.
• Strong business acumen, strategic thinking, and decision-making skills.
• Demonstrated ability to lead and inspire teams, drive results, and foster a culture of innovation and continuous improvement.

Why Choose Us?: At Southwind, we empower our team to lead with creativity and impact. Joining Southwind means being part of a company that values integrity, collaboration, and continuous improvement. Together, we strive for excellence and have been recognized for our award-winning culture as "Best Places to Work" and "Fast 50 Company". Join us on our journey to shape the future of home services.

This job description outlines the key responsibilities, qualifications, and skills required for the General Manager position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.

Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer.