General Manager

Pura Vida Miami Llc; Town of Florida (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health & Wellness – Medical, Dental &

PTO

Discounted Meals

Growth Opportunities

401(k) Plan with Company Match

Job summary

Pura Vida Miami Llc is seeking a seasoned restaurant manager to lead daily operations, coach staff, and optimize performance at our New York area location. You will oversee inventory, ordering, invoicing and scheduling while upholding food safety standards and customer service excellence.

The role requires 2+ years of management in hospitality, strong communication, and proficiency with Excel and POS systems. Growth opportunities and a supportive team culture are offered.

Qualifications

• 2+ years of management experience in hospitality/restaurant.
• Bilingual proficiency (English and Spanish) is a plus.
• Advanced typing/basic knowledge of Excel and POS systems.
• Strong communication, organizational and problem-solving skills.
• Friendly, professional demeanor with excellent customer service.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Direct and motivate team to deliver fast, friendly service in clean surroundings.
• Oversee inventory management, labor allocation, and financial analysis to optimize performance.
• Handle daily ordering and invoicing at the store level.
• Provide training and mentorship for staff across all restaurant stations.
• Ensure adherence to food safety regulations and company policies.
• Lead staffing efforts including recruitment and retention initiatives.

Skills

Management experience

Bilingual (English/Spanish)

Multitasking

Strong communication

Problem-solving

Customer service

Education

College education (preferred)

Tools

Excel

POS systems

Job description

We are a lifestyle brand! We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate, yet fast and consistent, experience to our customers. We love and take pride in what we do, and we currently offer an exciting opportunity to join a thriving and ever-growing brand in this industry.

Principal Responsibilities / Essential Job Functions

• Motivate and direct team members to exceed customer expectations with fast and friendly service in clean surroundings.
• Oversee inventory management, labor allocation, and utilizes financial analysis to optimize restaurant performance.
• Handles daily ordering and invoicing at the store level.
• Provide training and mentorship for new employees and managers across all restaurant stations, leveraging team collaboration.
• Ensure strict adherence to food safety regulations.
• Uphold and reinforces all Pura Vida procedures and policies at the store level.
• Efficiently organizes, schedules, and supervises team member shifts.
• Maintain a strong floor presence to oversee and ensure exceptional customer service.
• Direct staff while on the floor to ensure smooth operations and address any issues promptly.
• Monitor and manage the expo station to guarantee timely and accurate food delivery to customers.
• Lead by example in providing exemplary customer service and addressing customer concerns effectively.
• Support recruitment, selection, hiring, and talent retention initiatives at the store.
• Recruits and develops talented employees, with an eye toward building organizational capacity and bench strength.
• Creates an environment that encourages innovation and development.

Requirements

• 2+ years of management experience in the hospitality/restaurant industry.
• College education is preferred, but not required.
• Hard-working, enthusiastic leader with strong communication, organizational & problem-solving skills.
• Friendly and professional demeanor with strong customer service skills.
• Ability to multitask in a fast paced, demanding environment.
• Passionate about health and wellness is a bonus.
• Must be able to frequently lift and or move up to 50 pounds.
• Bilingual proficiency (English and Spanish) is a plus.
• Advanced typing/basic knowledge of Excel and POS systems.

Benefits

• Health & Wellness – Medical, Dental & Vision
• PTO
• Discounted Meals
• Growth Opportunities
• 401(k) Plan with Company Match

The general nature and level of work being performed by persons assigned to this job classification are contained in this job description. This job description should not be construed as an exhaustive list of all responsibilities, essential job functions, duties, skills required and other job requirements of personnel in this role. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Management reserves the right to assign or reassign duties and responsibilities to the job at any time

Pura Vida Miami is proud to be an equal opportunity employer. We are committed to creating a workplace where diversity is celebrated and everyone feels welcome, regardless of race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other legally protected characteristic. We believe that building a team with diverse perspectives and experiences makes us stronger, more creative, and more connected to the communities we serve.