GENERAL MANAGER

ADP, Inc.; Town of Florida (NY); On-site; USD 80,000 - 90,000; Full time

Job summary

ADP, Inc. in Weston, FL seeks a General Manager to lead daily operations of a full-service restaurant, overseeing service quality, cost control, and guest satisfaction.

You will manage staff, schedule shifts, and ensure adherence to safety and sanitation standards while maintaining a professional image. The role requires strong leadership and financial acumen, including P&L management and inventory control.

Qualifications

• 2–5 years as a manager in a full-service restaurant.
• Proven work experience as a server in past roles.
• Track record of upward career progression.
• Must hold Food Manager certification.
• Customer service oriented and dependable.

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs.
• Handle financial (invoices, reporting) and payroll administrative duties accurately.
• Enforce sanitary practices for food handling and cleanliness.
• Ensure compliance with operational standards, policies and laws.
• Maintain high quality of food preparation and service.
• Maintain professional restaurant image and appearance standards.
• Estimate food and beverage costs and manage provisioning with suppliers.
• Supervise portion control to minimize waste and schedule deliveries.
• Respond to guest complaints and turn dissatisfaction into return visits.
• Direct hiring, supervision, development and training of employees.

Skills

Leadership

Customer service

Financial management

Staff development

Scheduling

Communication

Food safety

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

GENERAL MANAGER

Full Time Management Weston, FL, US

30+ days ago Requisition ID: 1002

Salary Range: $80,000.00 To $90,000.00 Annually

JOB RESPONSIBILITIES:

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Responsible for ensuring consistent high quality of food preparation and service.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Estimate food and beverage costs.
• Work with Corporate office staff for efficient provisioning and purchasing of supplies. Supervise portion control and quantities of preparation to minimize waste.
• Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies.
• Must hold Food Manager certification.
• Ensure positive guest service in all areas.
• Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
• Ensure that proper security procedures are in place to protect employees, guests and company assets.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.
• Investigate and resolve complaints concerning food quality and service.
• Provide direction to employees regarding operational and procedural issues.
• Interview hourly employees.
• Direct hiring, supervision, development and, when necessary, termination of employees. Train new employees.
• Develop employees by providing ongoing feedback, establishing performance expectations and by conducting quarterly conversation.
• Maintain an accurate and up-to-date plan of restaurant staffing needs.
• Prepare schedules and ensure that the restaurant is staffed for all shifts.
• Provide strong presence in local community and high level of community involvement by restaurant and personnel.

QUALIFICATIONS:

• Minimum 2 to 5 years as a manager in a full-service restaurant
• Proven work experience as server in past jobs
• Track record of success in previous positions demonstrating upward career tracking
• Customer Service focused and oriented
• Financial skills with P&L and inventory management experience
• Must be dependable, reliable and motivated. With an outgoing personality and the ability to develop relationships and assist in leading others
• Able to work ten hour-plus shifts, with extensive standing/walking
• Previous Italian pizzeria/restaurant management experience a plus!