General Manager

TLC Aviation

Toledo (OH)

On-site

USD 150,000 - 230,000

Full time

3 days ago

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Benefits offered by this job

Relocation assistance may be available

Medical, dental, and vision benefits

Paid time off and holidays

Professional development and training

Job summary

Toledo Jet is seeking an experienced General Manager to lead our aircraft maintenance, avionics, and customer service operations. This executive role oversees day-to-day management, strategic growth, and financial performance to ensure safety, quality, and exceptional service.

The General Manager will drive operational excellence, build strong client relationships, and develop the workforce. A background in Part 145 operations and leadership is preferred for this growth-focused role.

Qualifications

10+ years in aviation or related field preferred.
Proven leadership of maintenance/avionics teams.
Strong financial acumen and customer-relations experience.

Responsibilities

Direct maintenance, avionics, quality assurance, and customer service operations.
Develop growth initiatives and manage department budgets and forecasts.
Ensure FAA compliance and regulatory readiness for inspections.

Skills

Leadership

Strategic planning

Budget management

Regulatory compliance

Education

Bachelor's degree in Aviation Management or Business

Job description

General Manager – Aircraft Maintenance & Avionics Operations

Full-Time | Executive Leadership Position | Competitive Compensation + Performance Incentives

Lead the Future of Business Aviation Maintenance

Toledo Jet is seeking an experienced and results-driven General Manager to lead our aircraft maintenance, avionics, and customer service operations. This executive leadership role is responsible for overseeing the day-to-day management and strategic growth of the organization while ensuring operational excellence, regulatory compliance, customer satisfaction, and financial performance.

The ideal candidate is a proven aviation leader with extensive experience in aircraft maintenance operations, team development, business growth, and customer relationship management. This individual will play a critical role in driving Toledo Jet’s continued success and reputation as a premier provider of maintenance and avionics services.

Position Summary

The General Manager is responsible for the overall performance of Toledo Jet’s operations, including maintenance, avionics, quality assurance, customer service, sales, financial performance, and workforce development. This role works closely with ownership and department leaders to establish strategic goals, drive operational efficiency, and deliver exceptional service to customers.

The General Manager will foster a culture of accountability, safety, professionalism, and continuous improvement while ensuring the organization remains positioned for long-term growth.

Key Responsibilities Operational Leadership

Direct and oversee all maintenance, avionics, quality assurance, and support operations.
Ensure operational efficiency, quality workmanship, and exceptional customer service.
Establish and monitor key performance indicators (KPIs) across all departments.
Develop operational strategies that support company growth and profitability.
Promote a culture focused on safety, accountability, and operational excellence.

Business Growth & Customer Relations

Develop and execute business development and growth initiatives.
Build and maintain strong relationships with aircraft owners, operators, management companies, OEMs, and industry partners.
Support sales and quoting efforts to maximize revenue opportunities.
Identify new service offerings, market opportunities, and strategic partnerships.
Ensure a superior customer experience throughout all maintenance and avionics projects.
Manage departmental budgets, forecasting, and financial performance.
Monitor revenue, labor utilization, profitability, and operating expenses.
Drive operational efficiencies and continuous improvement initiatives.
Review major project estimates, capital expenditures, and investment opportunities.
Support ownership in achieving annual revenue and profitability goals.

Regulatory Compliance & Safety

Ensure compliance with FAA regulations, Repair Station requirements, and company policies.
Support quality assurance and safety management initiatives.
Maintain a strong focus on risk management and operational compliance.
Oversee preparation for FAA inspections, audits, and regulatory reviews.
Ensure company manuals, procedures, and operational standards remain current and effective.

Leadership & Team Development

Recruit, develop, and retain high-performing employees.
Provide leadership and mentorship to department managers and supervisors.
Conduct performance evaluations and succession planning initiatives.
Foster a positive and collaborative workplace culture.
Promote employee engagement, accountability, and professional development.

QualificationsRequired

Minimum 10 years of aviation industry experience.
Minimum 5 years of senior leadership or management experience.
Strong understanding of aircraft maintenance operations, customer service, and business management.
Demonstrated success managing budgets, operational performance, and personnel.
Excellent communication, leadership, and decision-making skills.
Proven ability to build customer relationships and drive business growth.
Strong organizational and project management abilities.

Preferred

Experience leading a Part 145 Repair Station.
Experience supporting Part 135 operators and business aviation customers.
FAA Inspection Authorization (IA).
Background in aircraft maintenance, avionics, quality assurance, or maintenance management.
Bachelor's degree in Aviation Management, Business Administration, or a related field.
Experience with turbine and corporate aircraft operations.
Performance-based bonus opportunities.
Medical, dental, and vision benefits.
Paid time off and company holidays.
Professional development and leadership training.
Relocation assistance may be available.
Opportunity to play a key role in a growing aviation organization.

Why Toledo Jet?

Toledo Jet has earned a reputation for technical excellence, responsive customer service, and trusted aviation maintenance solutions. As General Manager, you will have the opportunity to lead a talented team of aviation professionals, shape the company’s future, and drive continued growth in a dynamic and rewarding industry.

This position is ideal for a leader who is passionate about aviation, committed to operational excellence, and motivated to build a world‑class maintenance organization.