General Manager

Wendy; Taylor (MI); On-site; USD 48,000 - 62,000; Full time

Job summary

Wendy's Manager in Taylor, MI is responsible for the execution and delivery of all operational performance objectives that drive guest satisfaction. The role oversees daily operations, ensures quality and hospitality, and enforces safety policies across the restaurant.

You will recruit and develop team members, coach staff to meet targets, and build bench strength to sustain performance. Health and safety compliance, inspections, and safe-work practices are core to this leadership position.

Responsibilities

• Responsible for the execution and delivery of all operational performance objectives resulting in guest satisfaction.
• Accountable for recruiting new team members, performance management including training and developing new and existing team members, and motivating and encouraging team to achieve targets.
• Builds the restaurant's bench strength, ensuring succession planning and capability across front-line leadership.

Job description

The Wendy's Manager is responsible and accountable for the execution and delivery of all operational performance objectives resulting in guest satisfaction.

Perks/Benefits

Postural & Physical Demands Requirements

• Frequent reaching above waist, chest, and shoulder level, as well as below waist level
• Frequent to the continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
• Continuous standing on tiled surfaces for all tasks
• Ability to stand for long periods of time without a break
• Frequent hip flexion while walking for all tasks
• Occasional lifting of boxes of supplies/products weighing from
• Occasional lifting of milk crates weighing between 5 –30lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height
• Frequent exposure to cold/below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)

Health & Safety

• Is familiar with and works in compliance with occupational health and safety legislation
• Uses or wears personal protective equipment or clothing as required
• Does not operate any equipment, machine, device, or thing, or otherwise work in a manner that will endanger anyone
• Knows, understands and follows safe work practices and procedures
• Ensures restaurant has a health and safety program in place
• Takes responsibility to ensure that team members are made aware of any hazards and that proper training is completed and documented
• Conducts regular workplace inspections
• Responds to and corrects unsafe acts and conditions
• Reports work related injuries and illnesses to the appropriate internal and external authorities
• Performs accident investigations for all work related injuries and illnesses
• Enforces employee compliance in regard to the restaurant’s health and safety policies and procedures
• Initiates performance counseling and takes disciplinary actions for noncompliance in matters related to health and safety
• Keeps the Restaurant Owner apprised on any conditions or practices that may pose a hazard to employees
• Makes recommendations for improvement to the restaurant’s health and safety practices and program

People Management

• Accountable for recruiting new team members, performance management including training and developing new and existing team members, and motivating and encouraging team to achieve targets
• Builds the restaurants’ “bench strength