General Manager

Bill Knight Automotive; Stillwater (OK); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health Insurance

401(k) retirement plan

Paid time off

Job summary

Bill Knight Automotive in Stillwater, OK seeks a General Manager to lead all dealership operations including Sales, Service, Parts, Finance, and Accounting. You will drive profitability, ensure customer satisfaction, and oversee staff performance while maintaining Knight Automotive Group’s core values of accountability and teamwork.

The ideal candidate has extensive GM experience, a proven track record with CSI goals, and a strategic mindset to improve financial and operational metrics across

Qualifications

• 7+ years of automotive dealership management experience.
• 3+ years in a General Manager or senior leadership role preferred.
• Proven track record of leading high-performing teams and achieving financial and CSI goals.
• Strong understanding of dealership financial statements and operational performance metrics.
• Exceptional leadership, communication, and team-building skills.
• Experience with dealership management systems (Dealertrack, CDK, or similar).
• Strategic thinker with strong problem-solving and decision-making abilities.
• High level of integrity, professionalism, and accountability.

Responsibilities

• Provide overall leadership and direction for all dealership departments (Sales, Service, Parts, F&I, and Accounting).
• Develop and implement strategies to achieve sales, service, and profitability goals.
• Foster a customer-first culture, ensuring exceptional guest experiences across all departments.
• Hire, train, and develop department managers and key staff members.
• Oversee dealership financial performance, reviewing statements, expense controls, and department metrics with department heads.
• Ensure full compliance with manufacturer requirements, company policies, and legal standards.
• Build and maintain strong relationships with manufacturer representatives and local community partners.
• Lead by example in promoting Knight Automotive Group’s Core Values — accountability, integrity, teamwork, and continuous improvement.
• Collaborate with group leadership on strategy, forecasting, and long-term planning.
• Maintain a clean, professional, and safe facility that reflects the company’s high standards.

Education

Bachelor's degree

Tools

Dealertrack/CDK

Job description

Job Details: Job Location: Bill Knight Ford of Stillwater - Stillwater, OK 74074, Knight Automotive Group is a family-owned and family-centric company built on integrity, accountability, and care for one another. For over 17 years, we’ve proudly served our communities by providing end-to‑end automotive solutions — from sales and service to fleet and upfitting — all under one roof. Our success starts with our people. We believe in creating an environment where team members feel supported, valued, and empowered to grow.

At Knight Automotive Group, we live by our Core Values: being accountable and taking great care of each other, always doing the right thing, focusing on our guests with empathy and helpfulness, staying respectful, genuine, and fun (“the sun, not the salt”), and never being satisfied — always striving for improvement and excellence. Together, we’re building a culture that wins through teamwork, continuous growth, and a shared commitment to doing things the right way.

The General Manager is responsible for leading all dealership operations, including sales, service, parts, and finance. This position oversees the entire store team to ensure profitability, customer satisfaction, operational efficiency, and adherence to Knight Automotive Group’s Core Values. The ideal candidate is an experienced automotive leader with a proven track record of success, team development, and a commitment to doing things the right way.

Key Responsibilities

• Provide overall leadership and direction for all dealership departments (Sales, Service, Parts, F&I, and Accounting).
• Develop and implement strategies to achieve sales, service, and profitability goals.
• Foster a customer-first culture, ensuring exceptional guest experiences across all departments.
• Hire, train, and develop department managers and key staff members.
• Oversee dealership financial performance, reviewing statements, expense controls, and department metrics with department heads.
• Ensure full compliance with manufacturer requirements, company policies, and legal standards.
• Build and maintain strong relationships with manufacturer representatives and local community partners.
• Lead by example in promoting Knight Automotive Group’s Core Values — accountability, integrity, teamwork, and continuous improvement — throughout the store.
• Collaborate with group leadership and ownership on strategy, forecasting, and long-term planning.
• Maintain a clean, professional, and safe facility that reflects the company’s high standards.

What We Offer

• Competitive and performance-driven pay structure
• Health, Dental, Vision, and Life Insurance
• 401(k) retirement plan
• Paid time off (PTO), holidays, bereavement, maternity/paternity leave
• Employee discounts on vehicles, parts, and service
• Paid online and offsite hands-on training for continued professional development
• Opportunities for career advancement within a growing, family-owned automotive group
• A supportive, family-oriented culture built on teamwork, integrity, and continuous improvement

Qualifications:

• 7+ years of automotive dealership management experience required; 3+ years in a General Manager or senior leadership role preferred.
• Proven track record of leading high-performing teams and achieving financial and CSI goals.
• Strong understanding of dealership financial statements and operational performance metrics.
• Exceptional leadership, communication, and team-building skills.
• Experience with dealership management systems (Dealertrack, CDK, or similar).
• Strategic thinker with strong problem-solving and decision-making abilities.
• High level of integrity, professionalism, and accountability.
• Bachelor’s degree in Business, Management, or related field preferred.
• Valid driver’s license and clean driving record required.