General Manager

Hotel Equities; Spartanburg (SC); Presencial; USD 135.000 - 145.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance Bonus

Medical, Dental & Vision Insurance

Paid Vacation, Sick Time & Holidays

401(k) Retirement Plan

Cell Phone Allowance

Employee Assistance Program

Career Growth Opportunities & LEAD

Descripción de la vacante

Four Points Spartanburg, proudly operated by Hotel Equities, seeks a General Manager to lead the property’s operations and guest experiences. This award-winning Marriott hotel features 213 guest rooms, 3,500 square feet of flexible meeting space, and Oak 1831 Restaurant, delivering exceptional dining experiences under strong culinary leadership.

The GM will direct associates, optimize revenue and labor, and uphold brand standards while driving growth and customer satisfaction.

Formación

• Leadership experience in hotel operations or equivalent
• Ability to analyze information and make sound operational decisions
• Flexibility to work evenings, weekends, and holidays as needed

Responsabilidades

• Provide strategic leadership for hotel operations, ensuring exceptional guest experiences and operational excellence.
• Drive financial performance by supporting revenue, profitability, labor, and market-share objectives.
• Provide leadership and direction for assigned hotel operations and associates.
• Set clear expectations and monitor performance, productivity, and service standards.
• Coach, train, develop, and recognize associates to support engagement and retention.
• Monitor operational and financial performance and take appropriate action to achieve goals.
• Ensure compliance with Hotel Equities standards, brand requirements, and company policies.
• Respond effectively to guest concerns and support a consistent service-recovery culture.
• Manage schedules, staffing, supplies, and departmental resources as appropriate.
• Review reports, trends, and key performance information to support sound decisions.
• Communicate effectively with hotel leadership and other departments.
• Support recruitment, onboarding, performance management, and succession planning as appropriate.
• Perform other duties as assigned.

Conocimientos

Leadership

Strategic thinking

Operational excellence

Communication

Problem-solving

Team development

Educación

Bachelor's degree preferred

Herramientas

PMS

Microsoft Office

Hotel reporting systems

Descripción del empleo

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a dynamic, results-oriented General Manager to join our team at Four Points Spartanburg. If you're passionate about hospitality, take pride in your work, and enjoy creating positive experiences for guests and associates, we'd love to meet you. As General Manager, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business goals.

Pay Range

USD $135,000.00 - USD $145,000.00 /Yr.

Why Join US

This is an exciting opportunity to lead an award-winning Marriott hotel recognized for delivering exceptional guest experiences. This modern, five-year-old property features 213 guest rooms, 3,500 square feet of flexible meeting and event space, and is home to Oak 1831 Restaurant, led by an award-winning culinary team and recognized for its outstanding chef and dining experience.

Job Purpose

The leadership position is responsible for providing direction, accountability, and operational support within the assigned hotel function. This position leads associates, supports business objectives, maintains company and brand standards, and contributes to an exceptional guest and associate experience.

What You'll Do

• Provide strategic leadership for hotel operations, ensuring exceptional guest experiences and operational excellence.
• Drive financial performance by supporting revenue, profitability, labor, and market-share objectives.
• Provide leadership and direction for assigned hotel operations and associates.
• Set clear expectations and monitor performance, productivity, and service standards.
• Coach, train, develop, and recognize associates to support engagement and retention.
• Monitor operational and financial performance and take appropriate action to achieve goals.
• Ensure compliance with Hotel Equities standards, brand requirements, and company policies.
• Respond effectively to guest concerns and support a consistent service-recovery culture.
• Manage schedules, staffing, supplies, and departmental resources as appropriate.
• Review reports, trends, and key performance information to support sound decisions.
• Communicate effectively with hotel leadership and other departments.
• Support recruitment, onboarding, performance management, and succession planning as appropriate.
• Perform other duties as assigned.

Qualifications & Requirements

• High school diploma or equivalent required; bachelor's degree preferred for director-level roles.
• Previous hotel or hospitality experience appropriate to the position.
• Previous supervisory or leadership experience preferred for management roles.
• Strong communication, organizational, and problem-solving skills.
• Ability to analyze information and make sound operational decisions.
• Ability to work flexible hours, including evenings, weekends, and holidays, as needed.

What We're Looking For

• An authentic leader who inspires, develops, and empowers teams.
• An authentic leader who inspires, develops, and empowers teams.
• A strategic thinker with a strong operational and financial mindset.
• A service-focused professional who leads by example.
• Someone who demonstrates integrity, accountability, and sound judgment.

Physical Requirements

• Stand, walk, bend, reach, and move throughout the hotel as needed.
• Use computers, tablets, phones, and standard office equipment for extended periods.
• Occasionally lift or carry supplies and equipment up to 25 pounds.
• Travel throughout the property and occasionally off-site for meetings and business needs.

Experience With The Following Is Preferred

• Property Management Systems (PMS)
• Hotel reporting and operating platforms
• Microsoft Office Suite
• Department-specific systems and applications

Amazing Benefits At A Glance

• Performance Bonus Opportunity
• Team-Driven and Values-Based Culture
• Medical, Dental & Vision Insurance
• Paid Vacation, Sick Time & Holidays
• 401(k) Retirement Plan
• Cell Phone Allowance
• Employee Assistance Program
• Career Growth Opportunities & Leadership Development Programs
• Reduced Hotel Rates Throughout Our Portfolio
• Employee Referral Program
• Life Insurance
• Flexible Spending Account (FSA)
• Paid Parental Leave
• Exclusive Third-Party Discounts (Shopping, Travel, Entertainment & More)

Why Hotel Equities?

At Hotel Equities, we believe hospitality begins with people. Our award-winning culture is built on integrity, accountability, service, and leadership. We empower our associates to grow professionally while delivering exceptional experiences for our guests and outstanding results for our owners. Whether you're beginning your hospitality career or bringing years of industry experience, you'll find opportunities to grow your career with one of the hospitality industry's most respected management companies.

Hotel Equities is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace where every associate is respected, valued, and empowered to succeed.

Transparency matters, which is why Hotel Equities is committed to 100% wage transparency for all open positions. Explore opportunities across our diverse portfolio and discover where your hospitality career can grow with us.

Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Responsibilities may evolve based on business needs.

Relocation

Relocation assistance available for the right candidate. Local candidates encouraged to apply